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“Very pleased with the service we received and notary services as well! Margo helped us with the notary part and couldnt be happier! Diana helped us with our normal account questions as well! Thank you :)”
“I must thank you for the work and professional dedication that you gave me from the moment I entered the facility and especially to Miss Sully for her careful attention and treatment. It is good to meet people like her with dedication to their work and human quality, a service special and complete Thank you very much Sully, God bless you ?”
“I visited Evan to help me wire funds and he was so helpful, explained everything meticulously, and his personality was awesome. He is a credit to the credit union. Much better experience than being on the phone!”
“Justin Cox was extremely instrumental in helping me in my complex situation of double payments to a credit card. I wanted to let you know that he went beyond assisting me. made me feel bery happy to be a part of the Vystar team Thank you, Justin.”
“I meant to post this last week, but I wanted to make sure Curtis James got the recognition he deserves. He was my bank teller and provided absolutely excellent service. Friendly, efficient, and professional!”
“Brandy is a valuable member of the Community First CU team. She demonstrated professionalism and helpfulness in managing my account. I appreciate her courtesy and positive attitude.”
“Marco did a wonderful job, while other people was standing there and not calling people quickly, Marco was making sure he was taking care of everybody. He did a really good job assisting me!”
“I had an amazing experience refinancing my truck through VyStar Credit Union. There was an unusual situation involving my previous lenders, which made this a completely new experience for both VyStar and myself. I was pretty nervous going into the process, but the team made everything feel smooth and far less stressful than I expected.
Cheyanne was very sweet and helpful throughout the process, always kind and willing to answer questions. But Pamela Davis was truly hands down the most helpful person I worked with. Her communication was amazing from start to finish, and she made sure I stayed updated every step of the way. She was patient, professional, and genuinely cared about making this process smooth for me.
Refinancing can feel stressful, especially when navigating something new, but Pamela and the VyStar team made me feel supported the entire time. I’m very thankful for all of their help and would definitely recommend VyStar Credit Union to anyone looking to refinance!”
9AM - 5PM
8165 Point Meadows Way, Jacksonville
Banks
“Became a member of Community First Credit Union on Gate Pkway, I received Over & Above service from Sam Pedrazoli. I had a few challenges with an insurance check but Sam figured it all out. All the staff are genuinely friendly and professional. I look forward to years of great service.”
“I was having a senior moment and needed some help and guidance. The Assistant Branch Manager, Amanda Verrasse, fixed my problem. I thank her for her patience and help.”
“Tre Jeadrik,
I was in here a couple of weeks ago and forgot to leave a post.
Mr. Jeadrik, I was absolutely amazed by his professionalism and patience. The poor guy had to deal with two women at the same time! I found Tre very knowledgeable about everything we requested. He indeed was tested! This young man will go places with this company. He has a great sense of humor and is very easy to talk to.
Thank you,
Deborah J Williams”
“Lisa Powell was on top of her game everything's went exactly hows clients open new account with her excellent customers service experiences skill 👏 👍 we are so appreciated her excellency ...”
“Sristy is always so helpful every time I visit. She is so knowledgeable and is able to assist me quickly with whatever banking needs I may have. I would highly recommend!”
“Karl Rogers, branch manager in Orange Park, was extremely helpful in providing financial advice and support in opening an IRA. I would highly recommend him for financial assistance. The branch as a whole was very helpful and friendly.”
“This bank is always so helpful. Joe went above and beyond to answer all my questions through the drive thru while he took care of my deposits. I highly recommend Ameris Bank!”
“Jona was excellent in helping me with my account. She understood everything that I didn’t and explained things in great detail for me. She had tons of patience. I will be sure to ask for her in the future. I give her all 5 stars, maybe 6.”
“The staff at Ameris Bank is a wonderful group of professional bankers whom have always responded quickly to our banking needs.
If you are looking for a friendly neighborhood bank, you cannot do better than joining Ameris Bank!
The ladies are always friendly and helpful especially Meredith, Sam and most recently Chris and Shradah. Thank you so much for everything, every day!”
“The representatives were so patient and showed empathy for seniors who were not understanding of the system for activating the card. They did not make you feel ignorant. Walked us down with a smile on their face. I am giving a shout out to Dan and Renisha. Above and beyond were they both”
“Gina S at the Collins Walmart branch helped me open my account and she was amazing! Super helpful and friendly! Definitely recommend her if you ever open an account!”
“I was really impressed with ratify. I have not been in there before since they have changed. Names must say everybody in there was friendly and very helpful. I think I might change by going back to that bank now. My dad had written me a check a personal check and I went in there and thought they were going to give me problems to cash it but they didn't even charge me a fee and gave me $800 right there 2 seconds”
“I visited the 4835 Town Center Parkway location in Jacksonville, Florida, and had one of the best customer service experiences in my 30 years of banking.
As a truck driver, my time off is limited. I called just five minutes before closing, unsure if they’d be able to help. To my surprise, the staff not only waited for me but welcomed me eagerly and assisted me without any rush or hesitation. When I say every representative in the bank smiled, assisted me and made sure I was welcomed.
Their professionalism, kindness, and understanding truly stood out. I’ve never felt so valued and appreciated at a bank. This kind of service deserves recognition!”
9AM - 5PM
9802 Old Baymeadows Rd, Jacksonville
Banks
“Liliana was kind and helped me start my new replacement debit card.
She sent a message to another location to pick up card.
I was able to go into Yulee VyStar and get my card quickly.”
“I recently opened an account at the Mandarin branch. The Ladies were exceptional in their help and explanations of my questions. I look forward to doing business with them for many years.”
9AM - 5PM
950-17 Blanding Blvd, Orange Park
Banks
“I went into ratify for the first time to open a checking account.This staff is very nice.I wasn't too keen on standing at the counter to open your new account and to add my daughter.I really wish you could have went into office.I mean , because you're doing social security numbers , and it's a long process. But the job got done.My daughter is added and I have a checking account”
“Lana Stepanova was a pleasure to work with at the Mandarin Branch. I went in to process a wire transfer and I created with smile and warm salutation. She proceeded to take me back and was detailed in explaining the process and what she needed from me. She was cautious with her validation of the receiving Banking Institution to ensure the funds would land where I requested. She then talked me through what to expect from Community First as part of the process in great patient detail. I walked out of the branch feeling comfortable and confident in the potential outcome.
Thank you, Lana for your excellent customer service!”
“I love this bank branch! The staff is fantastic – friendly, professional, and they always recognize me. They've been incredibly helpful whenever I've had a banking question or issue. While they do have a convenient drive-thru, I usually park and go inside. The wait times are minimal, and the comfy seating makes any wait a breeze. Overall, it's a great experience every time.”
9AM - 5PM
13910 Village Lake Cir, Jacksonville
Banks
“I would like to compliment the excellent service I received at the Bartreme branch location. Helbert and Jeremy went above and beyond providing service that was taken over during the absent of the branch manager. They stayed over the normal branch hours to ensure the application and docu-sign process was completed with no additional delayed. The were professional, patient and didn't make me feel uncomfortable during the process. I would highly recommend an award recognition.”
“Goodbye Vystar, Hello TC Federal! Who knew there was a new community bank that offers MANY times the interest on Money Market than the credit union where I've banked for 40 years. And their CD rates are way better also. And the folks at TC Federal know me by name! Imagine banking with people who genuinely care about you, your well being, and your money. Goodbye, Vystar, you took us for granted for too long!”
“This was my first visit to Synovus Bank, my experience when I first walked in I felt like a part of a new family. I presently don't have an account there but I'm thinking about it.”
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“This location is by far my favorite. The full staff is always warm and inviting. Today I opened a business account with Mitch who was helpful, welcoming and knowledgeable. He made the process seemless. Highly recommend this branch for all of your needs.”