Alliance Credit Union is a reliable financial institution that prioritizes excellent customer service. Customers praise the professionalism, politeness, and helpfulness of the staff, particularly singling out one employee who went above and beyond to assist them. The credit union is known for its flexibility and willingness to say "yes" to various financial requests, including loans, in a timely manner. Customers appreciate the institution's understanding and support during personal challenges.
Sarah is very professional, polite, and helpful. She helped us with a crazy 2.5 hour morning going from 1 branch to another and our bank in a different state (DO NOT recommend the branch off University Ave). Sarah deserves more then these 5 stars, she went above and beyond!
June 2024
I have been a BOFA customer for around 25years and they love the word NO. Alliance/1st Credit Union has never let me down by saying no. Cars, credit card, and personal loans were all YES in a timely fashion.
December 2022
I was having a family problem went to the bank and they were very kind and helpful and patient with me so very professional and I appreciate it all they did for me thank you
