Lowe’s for all of your home improvement needs. Stop by the local Gainesville, FL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! Lowe’s in Gainesville offers a variety of products and a generally good selection of plants, including nice options for gardening. Customers often find helpful staff, especially in departments like plumbing, where employees are friendly and willing to assist, saving money and making projects easier. For example, a helpful employee in plumbing helped save a significant cost on a plumbing bill. Customers also appreciate the assistance of staff in the lumber department, where help with measurements is available. However, there are some concerns. The store opens early at 6:00 a.m., primarily serving contractors who often park in contractor loading areas, but the contractor entrance remains locked, causing inconvenience for those who need quick access. Additionally, some customers have experienced poor customer service, with attitudes that seem unfriendly or off-putting. One customer was disappointed when they couldn't purchase broken bricks at a discount, and others noted long wait times for assistance with small purchases like batteries. The store puts out Christmas decorations as early as September, which some customers find too soon, but the plant selection remains appreciated. Overall, Lowe’s provides useful products and helpful staff, but improvements in customer service and store accessibility could enhance the shopping experience.
