Mattress Firm 13th Street is dedicated to helping customers find their best sleep every night. The store features well-trained Sleep Experts® who provide personalized solutions, including mattresses, bedding, and essentials. Customers appreciate the wide selection of top brands like Sealy®, Tempur-Pedic®, and Serta®, along with the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Reviews highlight the excellent customer service, with staff members like Janet and Terra praised for their professionalism, knowledge, and friendliness. They assist shoppers in finding the perfect mattress within budget while demonstrating various features. Many customers report having a pleasant experience and express their intention to return for future purchases. Overall, Mattress Firm 13th Street offers a stress-free shopping experience with a focus on customer satisfaction.
Best customer service of any company I’ve worked with in a long time. Brian the manager is awesome!!
July 2026
Trevonti was well informed and helpful. Helped me make up my mind with questions asked.
June 2026
Mo was very personable and knowledgable. He took his time to listen to what I was looking for and made a few excellent suggestions. He was patient and didn't make me feel rushed. They also offer a 120 night sleep trial which sealed the deal for me.
