O'Reilly Auto Parts in Gainesville is known for its extremely helpful and amazing staff who go above and beyond. Employees are described as honest and willing to help customers figure out what parts are needed, offering pointers on installation. The store provides services like free check engine light testing and will install items like wiper blades, bulbs, and headlights. They also offer a free Loaner Tool program. The location carries a wide selection of parts, tools, and accessories and is actively hiring. Customers highly recommend this store for all automotive needs, noting it is an awesome place with great service.
Christopher went out of his way to ensure my battery was replaced adequately. Then, while it was raining, he came back out and tested my alternator and starter. He went above and beyond, and I will be coming back solely because of his customer service. No complaints, extremely polite. Give this man a raise!
June 2026
Awesome service. I forgot the Manger name at The O'Reilly on East University was a great help to me after going to the other O'Reilly he understood what I was saying he went over and beyond Great customer service I will be forever thankful for him
June 2026
I love coming to this location specifically! The assistant manager Christopher is always so nice and helpful! Great customer service!
