Quest Diagnostics Tower Square

Medical Labs
Hours: Quest Diagnostics Tower Square provides a range of lab testing services, including COVID-19 antibody testing, drug screenings, and routine blood and urine tests. Patients can schedule appointments online, and the location is noted for its efficient service. Most visitors report a smooth check-in process and quick turnaround times, often being called in shortly after arrival. The staff, especially the phlebotomists, receive praise for their professionalism and bedside manner, making efforts to ensure patient comfort. However, there have been some complaints regarding customer service, particularly from a staff member who was perceived as rude to patients waiting for their appointments. Despite this, many customers highlight their positive experiences with the testing process itself. Some patients have reported issues such as severe bruising after blood draws on multiple occasions, leading them to consider alternative facilities for future visits. Overall, Quest Diagnostics Tower Square is recognized for its efficient service and professional staff, though experiences may vary depending on individual interactions with certain team members.

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