U-Haul at University of Florida offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving supplies. Customers often find it to be the best place in town for renting vans or trucks, citing ease of ordering and smooth pickup processes. Many reviewers praise the friendly and professional staff, highlighting employees who are courteous, respectful, and helpful, especially when providing tips or resolving issues quickly. For example, staff members have gone out of their way to locate equipment, adjust reservations, and make check-in and check-out quick and simple. The location is especially appreciated for its good customer service, despite occasional past problems with hitch installation. One employee was recognized for exceptional service, going the extra mile to find parts and assist customers. However, customers are advised to reserve trucks or trailers in advance due to limited availability, as it is a university campus. Overall, U-Haul at University of Florida is viewed as a reliable and friendly place to rent moving equipment, with staff who are helpful and attentive to customer needs, making the moving process easier and more convenient.
The process was fast and easy!!! I was in and out within minutes.
January 2025
Customer service was good and the truck worked well. When it was time to return the truck, I put in exactly how much gas they told me to put in to match what was in the tank when I rented the truck, and they still charged me extra for gas.
December 2024
Check in was fast and accurate. No complaints about this location.