U-Haul at University of Florida offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving supplies. Customers often find it to be the best place in town for renting vans or trucks, citing ease of ordering and smooth pickup processes. Many reviewers praise the friendly and professional staff, highlighting employees who are courteous, respectful, and helpful, especially when providing tips or resolving issues quickly. For example, staff members have gone out of their way to locate equipment, adjust reservations, and make check-in and check-out quick and simple. The location is especially appreciated for its good customer service, despite occasional past problems with hitch installation. One employee was recognized for exceptional service, going the extra mile to find parts and assist customers. However, customers are advised to reserve trucks or trailers in advance due to limited availability, as it is a university campus. Overall, U-Haul at University of Florida is viewed as a reliable and friendly place to rent moving equipment, with staff who are helpful and attentive to customer needs, making the moving process easier and more convenient.
Two people at the counter. Both very friendly and outgoing. The one with me, was helpful. I just needed one box for a small move. He was still helpful and friendly.
December 2025
The employees were superb! Knowledgeable, friendly, speedy, yet thorough! They made the process a breeze!
December 2025
Staff very friendly and helpful. I was refunded my money back because I didn't need my unit for the whole month. Thanks again for the great customer service.