“I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store”
“If you don't want to wait in line, there's a self service kiosk that you possibly walked by to instead go to the counter. Kiosko at entrance of post office is very useful.”
“Nathalie helped me with my immigration process very efficiently, I loved her service and I absolutely recommend her to anyone who needs to do an immigration procedure, with a lot of experience and empathy, professional and effective to be successful in any case. Thank you for all your help and patience Nathalie, my father will finally have the opportunity to come to the United States. God bless her! ❤️”
“Karla was helped me pick the most economical option for me shipping a gift to a friend. She was very kind and helpful. The facility was clean and well stocked, they helped multiple customers in a quick and efficient manner and they had lots of stamp designs to choose from.”
“The new clerk has been a breath of fresh air at this location. A lot more organized and friendly service. Smaller and sometimes slower because it’s just her but I do not mind the wait due to the excellent service.”
“I wish I'd gotten her name, but the woman working this morning was so kind and helpful, I'm really grateful for her. She was quick and efficient but very patient with me as she walked me through the steps of sending a large package. Thank you!”
“USPS must be sooo proud and lucky to have employees like Rigo and L.A - always so friendly ,helpful and super professional. BEST location and an absolutely BEST employees. Great awesome team.Thank you guys”
8:30AM - 5PM
500 S Federal Hwy, Hallandale Beach
Post Offices
“I must say I was a bit scared before going because of the horrendous reviews. But fear not! The service was quick and the lady that helped me was very kind. Many of the other postal workers were also smiling.”
“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“Very helpful, respectful and happy people I have ever seen, they work so hard, lots of patience too, some customers can be really rude but they are always smiling ☺️”
“I’m not sure why this location has so many bad reviews. I was in and out of my passport appointment in less than 10 minutes .Just make sure you have all your documents ready for smooth service. The lady at the front desk was the sweetest!”
“This 5-star review is for Jose. He had made the experience of dropping off my packages for my etsy shop actually bareable. I've dropped off my packages to many other USPS locations some closer to where I live and some farther away and almost 100% of those experiences have either been unwelcoming or have left me feeling stupid for asking simple questions about the tracking on one of my packages that was sent(Miami Gardens location). I honestly feel like Jose should be used as an example for how to interact with the public let alone people conducting business with this establishment. Anyways. This is my favorite USPS location because of him and hopefully he gets recognition for it.”
“OMG I’ve just had the best delivery agency experience ever, they open late until 6:00 pm, Estephany and Anthony are extremely well versed on customer service the real caring they shown on us customers is outstanding thank you guys!”
“Jose Lopez you forgot something about your visit you didn’t want to wait I ask hold on I’m helping someone,you then threw your package on scale I said no your not gonna do that the police will come ok Ma’Am you were wigs too”
“Came in on 7/18, Jessica was super helpful & made the process easy. Knocked off a point only because there are no pens available to fill out the forms before you get to the counter.”
“The staff at this location are very friendly and provide helpful service to the loca community. Happy to leave a great review! Thank you so much to Silvia for her help.”
11AM - 2PM 3 - 7PM
1455 NW 107th Ave ste 106, Doral
Post Offices
“I have visited this location on several occasions, and the service I have received from Mr. Michael regarding my package shipments has consistently been excellent. He clearly explains all the available options and guides me on how to properly prepare the envelopes or boxes for my shipments. Whenever I am there waiting for my turn, I always observe that he treats other customers with the same level of care—being attentive and polite—even though people are often quite brusque with him; he invariably maintains his impeccable manners. His exceptional service makes this location the place anyone would want to choose for their shipping needs.”
“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”
“I was recommended by a staff member who worked at another post office and to avoid the other ones in the area. Afterwards, I decided to check it out when I was in the Ojus area. The majority of the staff is very friendly. This is now second go-to USPS location (even if it's a little further away) in case my usual one is closed.”
“Giselle help us on my passport process. She was really kind and professional. Outstanding customer service from her side. Wish all postal office have this kind of professional staff on their location to make any kind of process faster and with a happy customer. ?”
“Very good service at this post office..
for those who don’t like this PO go to the Washington ave PO and you will really see horrible service ! And very nasty people that treat you terribly!”
“This review is for Miss Marilyn. What a god send. Tell me about patience, attention to detail, and absolutely going ever extra mile. She even ran me down after finishing my complicated shipping (to APO) because I had forgotten my receipt. She is the definition of what postal workers should strive to be!”
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
8:30AM - 2:30PM
1666 79th Street Cswy Ste 300, North Bay Village
Post Offices
“I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.”
7:30AM - 9PM
2200 NW 72nd Ave Stop 3, Miami
Post Offices
“You know, people only leave reviews for USPS and other municipal services when they have a bad experience. The workers here are lovely and helpful and I always have a chill time. I love this post office.”
“A wonderfully stocked pharmacy with friendly staff who know the business. From vitamins to antacids a wealth of choices. Open everyday to make our life better. Thank You!”
“Took me longer to grab my priority mail envelope and make the address label than it did to be waited on! This was the fastest service I have had at any post office in the past 5 years. I was there around 9am. One customer ahead of me and one behind me.”
“The staff here are 1000% amazing, So kind, so respectful, patient, lovely people. I never thought I would say that, about a post office. I've been to a few around Miami, and this little hole in the wall, won the Oscars of post offices. Thank you all for doing such a wonderful job, being so kind and respectful and offering amazing customer service..????”