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“I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store”
“Excellent service! My package arrived on time and in perfect condition. The USPS staff was friendly, professional, and helpful throughout the process. I appreciate the reliable delivery and would gladly use USPS again.”
“I would like to highly recommend the service Nathalie Velasquez provided for my green card renewal. From the beginning, the attention was clear, organized, and very professional. She patiently answered all my questions, explained every step of the process, and made sure all the documentation was correct.
Thanks to her guidance, the process was much smoother and more efficient than I expected. Her commitment and responsibility truly stand out. I would definitely work with her again and recommend her to anyone who needs support with immigration paperwork.”
“If you don't want to wait in line, there's a self service kiosk that you possibly walked by to instead go to the counter. Kiosko at entrance of post office is very useful.”
“Karla was helped me pick the most economical option for me shipping a gift to a friend. She was very kind and helpful. The facility was clean and well stocked, they helped multiple customers in a quick and efficient manner and they had lots of stamp designs to choose from.”
“I wish I'd gotten her name, but the woman working this morning was so kind and helpful, I'm really grateful for her. She was quick and efficient but very patient with me as she walked me through the steps of sending a large package. Thank you!”
“The new clerk has been a breath of fresh air at this location. A lot more organized and friendly service. Smaller and sometimes slower because it’s just her but I do not mind the wait due to the excellent service.”
8:30AM - 5PM
2350 N University Dr, Pembroke Pines
Post Offices
“I just love this location I live in MIRAMAR and pass all the local ones near me to come to this location Everyone has great customer service gets you in and out and very helpful.”
“USPS must be sooo proud and lucky to have employees like Rigo and L.A - always so friendly ,helpful and super professional. BEST location and an absolutely BEST employees. Great awesome team.Thank you guys”
8:30AM - 5PM
500 S Federal Hwy, Hallandale Beach
Post Offices
“I must say I was a bit scared before going because of the horrendous reviews. But fear not! The service was quick and the lady that helped me was very kind. Many of the other postal workers were also smiling.”
“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“Very helpful, respectful and happy people I have ever seen, they work so hard, lots of patience too, some customers can be really rude but they are always smiling ☺️”
“This 5-star review is for Jose. He had made the experience of dropping off my packages for my etsy shop actually bareable. I've dropped off my packages to many other USPS locations some closer to where I live and some farther away and almost 100% of those experiences have either been unwelcoming or have left me feeling stupid for asking simple questions about the tracking on one of my packages that was sent(Miami Gardens location). I honestly feel like Jose should be used as an example for how to interact with the public let alone people conducting business with this establishment. Anyways. This is my favorite USPS location because of him and hopefully he gets recognition for it.”
“I’m not sure why this location has so many bad reviews. I was in and out of my passport appointment in less than 10 minutes .Just make sure you have all your documents ready for smooth service. The lady at the front desk was the sweetest!”
“OMG I’ve just had the best delivery agency experience ever, they open late until 6:00 pm, Estephany and Anthony are extremely well versed on customer service the real caring they shown on us customers is outstanding thank you guys!”
“Jose Lopez you forgot something about your visit you didn’t want to wait I ask hold on I’m helping someone,you then threw your package on scale I said no your not gonna do that the police will come ok Ma’Am you were wigs too”
“The staff at this location are very friendly and provide helpful service to the loca community. Happy to leave a great review! Thank you so much to Silvia for her help.”
“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”
11AM - 2PM 3 - 7PM
1455 NW 107th Ave ste 106, Doral
Post Offices
“I have visited this location on several occasions, and the service I have received from Mr. Michael regarding my package shipments has consistently been excellent. He clearly explains all the available options and guides me on how to properly prepare the envelopes or boxes for my shipments. Whenever I am there waiting for my turn, I always observe that he treats other customers with the same level of care—being attentive and polite—even though people are often quite brusque with him; he invariably maintains his impeccable manners. His exceptional service makes this location the place anyone would want to choose for their shipping needs.”
“The staff at this location are very friendly and provide helpful service to the loca community. Happy to leave a great review! Thank you so much to Silvia for her help.”
“Nettie found that my mail wasn't being forwarded. Called them on a Thursday and just hoped things got straightened out. LOW AND BEHOLD this wonderful Nettie did double duty and just called me(Friday) and I am so appreciative of a PERSON like Nettie. Thank you!!! What a sharp postal worker and PERSON.”
“I went in with no real thoughts but the employee exceeded my expectations. I think her name was Mary or Mary Ann and she was friendly and very helpful. She should be commended for exceptional customer service.”
“I was recommended by a staff member who worked at another post office and to avoid the other ones in the area. Afterwards, I decided to check it out when I was in the Ojus area. The majority of the staff is very friendly. This is now second go-to USPS location (even if it's a little further away) in case my usual one is closed.”
“A huge shoutout to one of your amazing postal workers Fredricka.
Thank you for your hard work, dedication, and the care you put into serving our community every single day. Your commitment, reliability, and positive attitude do not go unnoticed. We truly appreciate everything you do to keep us connected, no matter the weather or the workload.
Thank you for all that you do you are valued, appreciated, and make a difference every day!”
“I had the need to express how nice and sweet and polite the 2 employees that worked at this location are. Is very odd for me to go to a USPS location and find employees this nice normally they are rude don’t even say hi or smile. Honestly I was very impressed and had to write about it. Thank you”
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
8:30AM - 2:30PM
1666 79th Street Cswy Ste 300, North Bay Village
Post Offices
“I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.”
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“I choose this Postal Office over any others in South Florida... I always get to work with Natalie on all requests and she has all the patience for any of my mailing needs. I live in Plantation and work in Hialeah so I try to use this office for any postal business. I appreciate Natalie for her diligence and kindness. This office is welcoming and a pleasure to work with. I don't understand where the low ratings come from for this location. Doesn't make sense to me!”