Banks in Hollywood, FL

“Shadi Toro is an amazing member of your credit union, he has gone above and beyond the Call of Duty, and I thank him very much. And he needs to be noticed of his work. Thank you very much, and have a great day”

“Lany Reguerin is an exceptional specialist and a true master of her craft. She has in-depth knowledge of banking products and provides outstanding support every step of the way. Lany goes above and beyond to ensure everything is handled at the highest level. You can tell she truly loves her work — and that passion shines through in the quality of her service.

Thanks to her professionalism, patience, and dedication, my experience was smooth, efficient, and even enjoyable.

Thank you, Lany, for your amazing help — you're a real asset to the bank!”

“When banking there is no one nicer and more approachable than Shannon Giordano from the Hollywood branch. She makes sure you have a pleasant interaction and always willing to provide guidance and answer your questions. Thank you Shannon for always making my experience a pleasure.”

“I just want to say, I read all the bad reviews and today this bank is Amazing ? the employees there are pure genuine people they are nice and friendly never miss a beat. I love my regions family I open my account almost 3 years ago best decision ever made.”

“Gigi was very helpful, kind, professional, courteous, and respectful. Even though my task at the bank was very simple, she truly went above and beyond to help me not only in the original task, but to help me in further ways as well so that I'd have an easier time doing bank-related tasks in the future. This demonstrated full consideration on her part. She was also very patient and dedicated towards the customer's complete satisfaction.

I was very impressed with her level of care and skill with respect to helping customers feel attended to. There were very specific things that she did well, like taking care to address the customer by their name throughout the conversation, and making sure that the customer didn't feel like something might've been their fault if some step in the process didn't work, and helping the customers to find alternatives towards achieving the goal.

I had a very pleasant experience at the bank, and highly recommend Gigi's services to others for her willingness to go the full mile when it came to helping an everyday customer with an everyday request. 6/5.”

“People often ask me why Space Coast? Why even a Credit Union and the answer is simple, it about the people. From you walk in you are greeted with a genuine smile. As well when you call in to your local member service today I got Charles and man was I happy to speak with him. They all get it right on the first call and they all give you a vote of confidence and guidance last time is spoke with Sirene an I said you have a famous name like the tennis player she gave me a golden nugget of advice. Hey manager team take care of your people and your people take care of your clients it's all about people Ai can never replace people.
Thank You SCCU
I am a proud member.”

“I can't say enough great things about Flagstar Bank. I have been a customer at the Hollywood branch for over 8 years now. I hold all my business and personal accounts - the customer service is unmatched. From the moment I walk in, I am greeted with friendly smiles and top-notch service. The staff is always eager to help and I never feel rushed. Ivarsan, the branch manager, is very knowledgeable, especially when I have questions about my business accounts. Christina, the assistant manager, is amazing as well. She has called me on many occasions if there was any issue with my accounts. They are not just my bankers, they have become like friends. Most banks today are increasingly digital with limited face to face contact. Flagstar retains the traditional values of a handshake and a friendly smile. I am a lawyer and refer my clients there knowing they will be in good hands. If you are looking for a bank that treats you like a VIP, this is the place to be! Highly recommend - five stars!!”

“Great experience overall ! I scheduled appointment easy for the same day! I needed to change a card and was absolutely sure that it gonna take some days , waiting by mail. But, 10 minutes , some regular question and my new card is in my hands ! Justin did a great job . Thanks for your help ! Highly recommend this location !”

“⭐⭐⭐⭐⭐ Exceptional Service from Alicia Montoya!
I recently opened a joint business account at this branch, and Alicia Montoya made the entire process seamless and stress-free. She was incredibly knowledgeable, patient, and thorough in explaining all our options and walking us through every step.
Alicia's professionalism and genuine care for her customers really stood out. She took the time to answer all our questions and made sure we felt confident about our new account setup. It's rare to find this level of personalized attention at a bank these days.
The branch itself offers a great mix of self-service tools and hands-on support when you need it. The location on Sheridan Street is convenient with easy access.
Thanks to Alicia's excellent service, we'll definitely be banking here for the long haul. Highly recommend this branch and specifically asking for Alicia if you need business banking assistance!
Location: 1600 Sheridan St, Hollywood, FL 33020 (West Lake Commons)”

“I went to the bank 2 consecutive days and both of days I loved how they treat me.Today the service was there with my Son and it was amazing I felt so comfortable and I received a great service THANKS KARLA ?”

“Dealt with a complex issue with the bank. Kudos to Chrystallyn Belle for a top notch job. It took more than 2 hours to resolve the issue, connected several bank services. Chrystallyn Belle was very attentive to the issue and helped support services to solve my question. I recommend the bank in this location and Chrystallyn Belle as a competent bank specialist and a nice person!”

“We opened an account because our cafe is in the same building and it was the best idea. Regina Swift helped us open our business account and was so helpful every step of the way for all of our business needs. It's so convenient having them so close and everyone is always so helpful. The staff is also always keeping us up to date about promotions and ways to help our business grow. We recommend everyone to go here especially if you are a small business like us!”

“I have a business account there and I am always happy with the service I received. The staff knows me by name and very courteous every time I go there even the security guard always nice and says hello.”

“I have been banking with NAT Bank for the past few years and I can honestly say that I have had nothing but positive experiences with them. They have always provided me with friendly, helpful customer service and their online banking platform is incredibly user-friendly and convenient. They have also been very accommodating when it comes to my banking needs, such as setting up direct deposits and allowing me to access my funds quickly when I need them. I feel very secure and confident when banking with them and I would highly recommend them to anyone looking for a reliable banking institution in Florida.”

“I had an outstanding experience at this Chase branch thanks to Javiera. She was professional, patient, and went above and beyond to help me resolve a complicated issue with my account. What impressed me most was her genuine care — she explained every step clearly, made sure I felt comfortable, and followed through until everything was resolved.

It’s rare to find someone who combines professionalism with such kindness and dedication. Because of Javiera, I feel even more confident in banking with Chase. She deserves special recognition for her exceptional customer service.

Thank you, Javiera, for turning a stressful situation into such a positive experience. Chase is truly the best bank in the world, and with employees like her, it only gets better.”

“Hello can you help me? I'm trying to talk to usd but I'm having trouble doing it via normal call. Is there a way to communicate digitally, a WhatsApp number, an online chat other than the Erica app, or an email that you can write to. Please I need your help. Stay tuned”

“At first I was a little upset with my appointment because I was with my son waiting to open a teen account and was not greeted by anyone. Then a few more people arrived (maybe 30 -40mins after me) and a bank employee finally came out greeting all of the new arrivals before my son and I. Nevertheless I was upset but determined to get my son's account opened so I waited and was told that my advisor would be with me shortly. Each of the customers who arrived after me were seen and had left before I even was seen. Again angrily I waited when the other advisor (not scheduled to see me) asked if she could help. She not only opened my son's teen account but she made us both feel like thee most important customers ever. This made what was an angry experience a truly amazing one. That branch needs to commend Katherine Serrano. She is truly one of the good people on this earth. I really appreciate her for making this initial message of anger and disappointment into one of perseverance and patience. We should've never been put in this uncomfortable situation but Katherine helped ease the tension”

“I understand the complaints that people have with the drive thrus to deposit their check in the bank or to pull out some cash for other reasons, but the ATM in front of the entrance to the bank did wonders in doing both. It’s a well maintained system that it’s another alternative to a drive thru atm and still as fast as inserting cash into the ATM on car.

The customer service in the teller desk is very welcoming and professional, I never had a fuss about the people being unprofessional or rude. Same can be said with the employees who assisted me in opening my first bank account and they too were very nice, especially a lady that assisted me. They weren’t just telling you to make an account just for the sake of it, they were willing to help you with opening an account with ease without risking yourself in getting into certain errors. They will instruct you what to do with your new account so to get a better idea of how to build credit, and to develop your portfolio of how to do finance in the secure way. But this is the point of view of a College student looking for an easy start with banking, to avoid developing debit and running low on money.

I am certain that there should be some improvements with the bank, but I had a pretty decent experience with the bank.”

“Прекрасное обслуживание. Прекрасные девушки... Открывал личный и банкинг-счет. Никакой очереди, мой вопрос решился за 30 минут. При том, что в этом отделении банка нет русскоязычным менеджеров, но это нисколько не помешало решению моего вопроса. Спасибо девчонкам за отличную работу!”

“Love this branch. Everyone that works here is so nice and efficient. I do international business here and always get taken care of. New ATM's and short lines what else could you want.”