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“My phone was beyond repair—my internal system as well as my external screen (front and back) were broken. I originally went to another T-Mobile store, and they pawned me off to a website, answered my questions with “I don’t know,” and had no intention of helping me. After coming to this location, I was greeted by Micheal and Anika who were extremely knowledgeable and helpful with the process. They explained the different steps I could take as well as all my options for trade ins and any other questions I had! They helped me understand the process and informed me on my best deals! All in all, it was an amazing experience! Special shout out to Micheal for being awesome!”
“Lakan was very helpful! Been almost five years since my last upgrade and she made the process as quick and easy as possible! This has been my store for years and will continue to be!”
“Wow. Excellent service. Sean was awesome! He fixed a delivery snafu, he explained things in plain language, was really friendly, and everything worked as he explained.”
“After being with T-Mobile for many years, I switched to a different company solely because of a cheaper price. After a month, I switched back to T-Mobile because I missed the high quality. The process was not fun and I had to come to the store multiple times. Each time I came to the store, the customer service was AMAZING and I left knowing that the staff members that worked to get me switched back to T-Mobile had done their best work to assist me with my issues.”
“Today I went to T-mobile on Atlantic Blvd and I was fortunate to be served by the manager whose name is TJ. From my point of view, amazing staff when it comes to dealing with customers. I was very well looked after and very well treated. I leave here my rating of 1000. Congratulations on the service.”
“Christian was amazing. He understood my problem right away and got right to solving my issues. The environment is clean and well kept. Will definitely visit again.”
“My experience with Sonja has always been the best, every time I go I ask her to take care of me since she has always helped me with what I need and I have already been following her wherever she moves. Thank you Sonja.”
“My 5 starts go all to Desmond. He has great customer service and went above and beyond to help us with our new iPad pros. Initially we received the wrong Apple Pencil and keyboard, but he was able to exchange them. Thank you Desmond and I hope you get all the recognition that you deserve!”
“Blake has exceptional customer service.
He was willing to go above & beyond with helping me even though it was me who came in with a little time. He never lost his patience and was very kind! Thank you so much!
If nobody has said it, I will. Somebody please give that man a raise!”
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“This location is always so helpful and nice. Especially Carson, Donnell, Iyana, and Amayah. The comment below really disturbs me because I know this staff does not pay attention to race or any other kind of discrimination. You actually do have to go through the app to purchase a new phone and their phone inventory is limited so if they told you there were no more phones thats the truth. They dont lie there. I highly recommend this location as they really care and go beyond to help.”