Verizon provides excellent and awesome customer service, with highly satisfied customers noting helpful and understanding staff. Sales representatives and managers ensure customers receive new phones and resolve difficult technical problems without changes to their bill. The store offers great management-level experience, with employees personally making calls to help find products at nearby locations, even for those who are not Verizon customers. The business serves mobile, 5G home internet, and business needs. Customers can visit the store or go online to schedule appointments, place orders for in-store pick-up, free 2-day shipping, express lockers, or same-day delivery where available.