Ashley Store is a retail chain that offers a variety of signature home furniture, decor accessories, and mattresses. Customers have consistently had positive experiences with the store's knowledgeable and helpful staff. Alex, a new employee, was praised for his relaxed and efficient assistance in helping a customer find a new couch. Another customer had a great experience with Alex while shopping for a mattress, noting his patience, helpfulness, and professionalism, even though he was still new and didn't have business cards yet. Yony, another salesperson, was described as "absolutely delightful" and was commended for his informative, patient, and kind service. Rachel, a greeter, was also praised for her excellent customer service, greeting customers with a smile and being very knowledgeable and professional. Finally, a customer who visited the Jacksonville location had a positive experience with Russell, who helped them find the perfect bed frame for their new apartment, guiding them through the entire process. Overall, Ashley Store's staff is consistently praised for their exceptional customer service, product knowledge, and willingness to assist customers in finding the right furniture and mattresses to meet their needs.
Gerard was a great help! Fast and friendly experience
August 2025
Scott Spencer was super helpful at the Town Center location. Didn’t feel pressured to buy anything and he was funny and quick with ordering of our new recliner!! Give this guy a raise!!
August 2025
We bought two nice arm chairs and a rug. Thanks to Marie who showed us many different options and took her time.