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“Mattresses firm was great. Hansell was helping me. He listen to everything I had to say. Showed me the bed that I was researching and showed me the bed I never heard before but loved. I definitely recommend going to mattress firm and ask for Hansell.”
“Fast and friendly service from the sales rep Jim. We spoke on the phone prior to me walking into the store and he was quickly able to show me the items I was intrested in.”
“Ehson was a huge help with getting a mattress. Very friendly and patient with me try all the mattresses! Explained all the differences in firmness and pricing.”
“When entering into, I was greeted immediately. Mark, the salesman was very knowledgeable and genuine. I was not pressured and able to take my time in choosing a mattress.”
“My nephew was looking for a bed set and we had a great experience at JaxCo. Sales associates are super nice and they have a good variety of quality furniture to choose from. After visiting 4 other stores, we found the best price and service here. It will be our furniture store in Jacksonville for sure!”
“Great customer service! Jenae was amazing and helped me find exactly what I was looking for while staying within my budget. The entire process was quick, easy, and I was out the door in no time. You definitely can't beat these prices! I highly recommend checking them out if you're looking for a great deal. Go get you one—you won't be disappointed!”
“Natasha was awesome and beyond helpful in our search for the perfect mattress and pillows! She deserves a promotion!!😁
Thanks Natasha for taking such good care of us!”
“Rashada is very knowledgeable and welcoming. She didn't try selling to us but treated us with utmost respect. She explained things to where we could understand. The showroom is clean and organized.”
“I usually hate furniture shopping, but this Ashley location made it an awesome experience! Israel was the best sales representative as he gave us space and time to look over every option before finding the perfect couch! We will definitely be back and will only be looking for Israel next time! He was the best!”
“April was incredible - she made our experience so easy from start to finish. So incredibly thankful that she made it such an easy experience and we were in and out of the store in 30 minutes with our purchase. She was so helpful to have our furniture price matched with the manufacturer.”
“My initial sales rep was Yohana who was so nice and knowledgeable. He helped me pick my mattress and everything was a breeze. Natasha was there also and they both made a stressful time in my life a little lighter with jokes and laughter.
Once I left the store, I went other places as the reviews for the mattress I chose were not the best. I called the next day to cancel my order as I felt horrible and did not want to go back in the store to face Yohana. I ended up speaking with Rod who ultimately invited me back to the store to show another option in an attempt to keep me as their customer.
Upon arrival Natasha remembered me from the day before and gave the warmest greeting. Rod then educated me on the the different mattresses and helped me understand the reviews were not even for a mattress they carry. (I was going by the brand name.) Rod made things right by making me an offer I couldn't refuse!
The staff members here are EXCEPTIONAL and truly work to earn your business which is an art that is fading. I highly recommend going to see Yohana, Natasha, or Rod. They will definitely help you to find your best sleep!”
“Love this store!! Great selection of quality furniture and outstanding customer service. There is zero pressure just effort to find exactly what you want. Thank you, Deb!”
“I recently purchased two zero gravity recliners with the help of Allison Watts, and I couldn’t be happier with the experience. Allison was knowledgeable, attentive, and made the process seamless from start to finish. She took the time to answer all of my questions and made sure I felt confident in my purchase.
The recliners themselves are incredibly comfortable and exactly what I was hoping for. I’m very satisfied with the quality and the level of customer care I received.
Thank you, Allison, for making this such a positive experience, I’ll definitely recommend you to others!”
“We worked with Ron Boucher at Paradise Grills on Philips Highway and had a genuinely great experience. He knows the product line extremely well and took the time to walk us through different outdoor kitchen setups without any pressure or sales pitch energy.
What stood out was how practical his approach was—he wasn’t just pointing at displays, he was helping us think through layout, flow, and how we’d actually use the space day to day. He answered questions directly, was transparent about options, and made the whole process feel easy instead of overwhelming.
We left feeling confident in our decision, which says a lot given how many directions you can go with outdoor kitchens. If you’re shopping there, ask for Ron.”
“Enjoyed the experience- sales rep was very knowledgeable and asked a lot of of good questions to help me figure out the best mattress for my budget and long term goals”
“Rosemary was my Sales Associate. She took her time to explain in detail the type of mattresses that I was looking to purchase. She is extremely a professional and represents Mattress Firm to the Highest Standard of Mattress Companies. Mattress Firm should be very thankful for such an employee as Rosemary. She made me a customer for future repeat business Mattress Firm. Joseph W DiNatale, Sr”
“Elena was our salesperson and she was excellent. She has a detailed understanding of what each chair’s strengths and weaknesses are and coupled this knowledge with our individual needs. The buying experience was totally positive.”
“Ezel will work with your budget and make sure you are getting exactly the kind of furniture you need to make your house feel like a home. RJ will greet you with a smile and help you find what you need as well. Truly a family owned store, I will buy all of my furniture from here. Thank you, truly ?”
“Great customer service! A big thanks to Tara for straightening out the mess I made for myself by choosing a mattress and adjustable base that just weren't right for me. She went above and beyond to get me squared away with a nice, new setup, with minimal stress, hassle, and additional cost to me. I'm very grateful, and heartily recommend this local business for your mattress needs. Their delivery service, Local Pro Cargo, is awesome as well. Matthew, Dan, and O'Neal provided courteous, careful, professional service in setting up my bed and hauling away the old mattress. Highly recommend both of these local businesses!”
“Just moved from Michigan to Florida and was needing a new couch. Pamela greeted me at the door and was so kind and thoughtful from beginning to end. She made buying new furniture an easy process and her customer service alone is the reason my boyfriend and I will be coming back for future furniture needs”
“We recently moved to the area and visited about a dozen different furniture companies in the St. Augustine/Jacksonville area before Havertys.
The staff at Havertys was top notch! We felt welcomed but not pressured by overbearing sales people. Once we had some ideas on how we wanted to decorate our home, the knowledgeable salespeople guided us to their expert designer. From there, the magic happened!! We want to personally thank Eric, Freddy, Adam, and the financial team for their incredible professionalism and patience in helping designing and ultimately furnishing our home beyond our dreams!!
The McGinnis’”
“Me and my son walked in looking for best options to get him the most bang for his buck being this is his first own space. We had many options and suggestions!!! We walked away with a house of furniture for a decent price.customer service was amazing!!!!”
“We were glad Nick was helpful in giving us all info about mattresses. We are very loyal to mattress firm over many years of purchases . Made the selection and received all delivery details which nick helped us prioritize for fast delivery. Thanks for professional advice and knowledge.”
“My husband & I have a summer home in Michigan where we enjoy a most comfortable recliner. We wanted to order the same recliner for our Florida residence. Upon researching where this manufacturer could be purchased locally, we discovered Mary's Wholesale Furniture. When we arrived to place our order, we walked into an impressive showroom filled with the most exotic and unique furnishings seen anywhere! From the front of the building one would never imagine the vast inventory and spectacular room vignettes on display. Whether you are purchasing a single item or furnishing an entire home, you will receive personal attention and excellent customer service.”
“Very helpful and attentive salespeople. Was helped specifically by Spencer and Sydney to find the pieces I was looking for. They were very knowledgeable and helped guide me to the perfect pieces of furniture for my space.”
“We had to purchase a mattress and frame for my daughter and wanted to make sure we were getting her what she needed. Our sales rep Carmen was extremely professional, thorough, and responsive. She gave us her direct contact number, answered our many questions and worked through an inventory issue. Fernando, our delivery person, let us know we ordered a wrong part before we tried to make it work and took care of the return and credit. This was overall an exceptional retail experience.”
“Bob Kozlowski was our sales person. He listened to what we were looking for and gave my husband plenty of time to try out various recliners until he found the one he wanted. He was a friendly man and knew his products well. We were happy to do business with him. 🤗”
“I had a wonderful experience working with Julie at Ethan Allen. She was incredibly patient, knowledgeable, and understanding. I had a lot of decisions to make and, admittedly, sometimes had a difficult time making them. I truly appreciated her guidance and willingness to work through every decision with me. I’m so grateful for all her hard work and couldn’t be happier with the experience.”
“Tina was great to work with! Patient and knowledgeable, she steered us in the right direction without giving us the hard sell. Excited to get to sleep on the new bed.”
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“This is my second appliance bought at this location. Kevin was super helpful and the prices are great!
A+ would shop here again 100%
Thanks!
On a side note the delivery guy left a lot to be desired. The first day was supposed to be 3-6 and he was going to try and come at 7:30 when he called me at 6. The second day I scheduled 3-6 he showed up at 10 after 6 but the fridge I bought with only dents now has deep scratches. One on the door and some on the side. And it was $130 to have it delivered.”