Budget Car Rental

Budget Car Rental, Car Rental
Hours: Budget Car Rental at Jacksonville Airport provides a generally positive experience with friendly and helpful staff. Customers often find the pickup process easy, especially when using Fastbreak, which offers quick and clean service. Many appreciate the helpful staff, such as Anita, who went above and beyond to assist with changing vehicles or resolving issues, making a trip more successful. The company frequently offers upgrades at no extra cost and provides good customer service, with staff being attentive and customer-oriented. However, some customers have experienced long wait times, sometimes up to 1.5 hours, and occasional overcharges compared to reservations, which can cause frustration. One customer had a less smooth start due to a reservation mix-up involving an electric vehicle that made them uncomfortable to drive; however, a staff member named Michael Reynolds quickly resolved the situation by providing a suitable gas vehicle, demonstrating excellent customer service. Overall, Budget Car Rental at Jacksonville Airport is known for clean vehicles, helpful staff, and good service, though wait times and billing issues can sometimes occur. Many customers leave satisfied, especially when staff go out of their way to assist and resolve problems efficiently.

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1. Jacksonville, Florida