GW Trucks, established in 2014 in Jacksonville, FL, is a used car dealership specializing in lifted trucks and off-road accessories such as LED lights and trailer wiring. Known as Jacksonville's lifted truck headquarters, the dealership aims to serve customers across Duval, Clay, St Johns, and Nassau counties with a wide selection of trucks and accessories. The showroom features a variety of cars, and the staff is generally friendly and helpful, creating a welcoming atmosphere for customers. Customers have praised certain staff members for their excellent service. Yama, in particular, is highlighted as a helpful and friendly person who puts customers first, negotiates well, and ensures they leave satisfied. One customer appreciated Yama's customer service, digital paperwork process, and the effort he made to prepare the vehicle after hours. Endri also received positive remarks for finalizing transactions smoothly and professionally. However, not all experiences were positive. One customer described a disappointing interaction with a staff member named Brandon, who was perceived as dismissive and discriminatory. The customer felt insulted and unvalued due to the staff's attitude towards their appearance and circumstances. Despite this, the same customer acknowledged that Yama offered helpful negotiation and good customer service, which led to a satisfactory purchase of a 2012 BMW 335is coupe. Overall, GW Trucks is recognized for its extensive vehicle selection, off-road expertise, and friendly staff, with some variability in customer experiences depending on the staff member. The dealership continues to focus on providing a quality truck dealer experience and invites customers to visit and explore their offerings.
Worked with Alex. Very efficient easy process working through the purchase. Vehicle was as advertised and we were totally satisfied with the great service
December 2025
Great customer service and wow I’ve never seen such a nice used car dealership I mean this place is amazing.
December 2025
Got a great deal on a great truck. Will come back next time I'm in the market for one.
