Cricket Wireless Authorized Retailer in Jacksonville provides a helpful and friendly customer experience. Customers appreciate the attentive staff, including Liz, Kayleigh, Lizbett, Kayla, and others, who go above and beyond to assist with phone issues, transfers, and new plans. Many reviews highlight the staff’s knowledge, efficiency, and willingness to help, even handling difficult situations like cracked screens or transferring data. The store offers a variety of cell phone plans, including unlimited talk, text, and data, with no annual contract, making it easy for customers to find a plan that fits their lifestyle. Special promotions, such as free Samsung phones and great offers on iPhones through leasing, add to the appeal. Customers feel welcomed and well-assisted from the moment they walk in, with quick and thorough answers to questions about phones, quality, and costs. The store manager and sales team receive high praise for their excellent service, professionalism, and genuine care for customers. Overall, the store is highly recommended for anyone looking for reliable service, good deals, and a positive experience.
Best of the best of stores I recommend, excellent customer service! Thank you Analeigh and Lizbett!
November 2023
Liz and Kayleigh helped me two separate days with my phone and my Apple Watch. Both so attentive and helpful they took care of multiple different issues with my Apple ID and getting a new phone the day of, they were so sweet the entire time and were extremely efficient even driving to pick up my phone, thank u girly pops... read full comment
August 2023
Lizbett excellent service and thank you very much for your attention
