FedEx Office Print & Ship Center in Jacksonville, FL is a one-stop shop offering printing, shipping, and business services. Reviews consistently highlight reliable and expert customer service. Staff are described as kind, professional, patient, and knowledgeable, providing fast and smooth transactions. Employees are noted for being hard-working, passionate, and excellent at multitasking to help multiple customers. They are honest about potential issues and take pride in doing a wonderful job. The service is praised for making stressful situations better and turning a process into a great experience. The location provides a full range of services from printing and copying to shipping and notary, with friendly attitudes and quick service making customers willing to return.
Store manager helped me get in contact with a human from FedEx because their automated phone system only hangs up on me repeatedly and my package keeps not getting delivered by the driver. The manager was really nice even though I was very aggravated from dealing with bad delivery people literally all week.
August 2025
The kind associate by the name of Tim helped me with my transaction to return my smartphone. It was fast, smooth, effortless and he took care of everything without problem! Our friend Tim did a great job with his customer service, and I hope he continues being the best man in business!
July 2025
Just dropped off my return package and Tim was super helpful! Nice store and nice customer service!! Thank you!
