Gerber Collision & Glass in Jacksonville, FL, is a highly recommended collision repair center known for its I-CAR Gold Class certification, representing the highest training level in the industry. Many customers highlight the professionalism and helpfulness of the staff, especially the front office team, who provide regular updates throughout the repair process. The shop is praised for its efficient teamwork, with technicians delivering quality work that restores vehicles to like-new condition. While some reviews mention initial issues, such as scheduling and part ordering, the overall sentiment is positive, with customers expressing satisfaction after their vehicles were properly repaired. Personal interactions with staff members, like Denesha and Becky, have been noted for their kindness and support during stressful situations. The shop's commitment to customer service is further reflected in their willingness to assist with transportation needs. Overall, Gerber Collision & Glass is recognized for its dedication to quality repairs and customer care, making it a trusted choice for auto body repair needs.
They did a good repair job. Great customer service. They kept me posted on every stage of the repair. Thank you, guys.
December 2024
Great service, they got my car in and out in 5 days from an accident. Very friendly staff! Highly recommend!
October 2024
This is my go to shop for repairs on my vehicles. The office staff, Becky and Joanne are courteous and respectful. Becky kept me updated on the repair process.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop