The Home Depot at Atlantic and Girvin in Jacksonville, FL, is dedicated to supporting the community with various home improvement and gardening supplies. Customers can find tools, appliances, outdoor furniture, and building materials all in one location. The knowledgeable team is ready to assist both DIY enthusiasts and professionals with expert advice. While many experiences at this location are positive, there have been some concerns regarding service efficiency, particularly at the cash registers, where longer wait times have been reported. Additionally, some customers expressed frustration with the process for veterans to receive discounts, suggesting that verification through a Florida driver’s license should suffice without needing to register on the app. Despite these issues, some employees, like April, receive high praise for their helpfulness and dedication. However, there are also reports of less satisfactory service from certain staff members, which has led to negative experiences for some customers. Overall, The Home Depot aims to provide a comprehensive shopping experience but has room for improvement in customer service and efficiency.
I really don't do reviews but this employee name James was the best in what he does he really help us an with so much patience iam so satisfy with his service. Not only I bought what I went for. He help me with other thing that I bought. Awesome job James. I give him a 10 stars. Will definitely keep shopping there an... read full comment
July 2026
Most of the time they have what I need. Just not this time. The Last two Trips here I Couldn't Find Anyone to assist in the Tool Dept and the Lawn dept same situation
June 2026
Barbara in Customer service was exceptional today. I was really struggling with a tile return and she helped save the day and get the tile all taken care of! Thank you, Barbara! If you want Great help look for Barbara with the green shamrock
