IKEA Jacksonville provides quality home furnishings at affordable prices, ready for immediate take-home. Visitors can find home design inspiration in the showroom and home furnishing accessories in the Market Hall. The store is suitable for family visits, with an IKEA restaurant serving breakfast, lunch, and dinner. A Småland children's play facility is available for young children during retail hours. Services such as delivery, click and collect, assembly, and installation are offered. Customers enjoy browsing the large store, finding great service, and appreciating the fair prices on everyday items. The meals are also noted as great, with some disappointment over changes to soft-serve ice cream options. The store is described as a "Walt Disney World" of home decor, with a suggestion for more directional signs to prevent customers from getting lost.
