JCPenney is one of the largest apparel and home furnishing retailers in the nation, offering a wide selection of clothing, footwear, jewelry, and accessories for kids, men, and women. Customers appreciate the store's variety of national and private brands like Adidas, Levi's, and Liz Claiborne. Many shoppers find the prices to be very good, making it a great place to find elegant party dresses and home essentials. Customer service at JCPenney receives high praise, particularly for staff members like Ms. Cecile in the jewelry department, who goes above and beyond to assist customers. Reviews highlight acts of kindness and integrity, such as refunds processed for lost items. The hair salon also earns positive feedback, with customers recommending Dominique for her exceptional service. However, some reviews mention issues such as unclean bathrooms and long lines due to a lack of cash registers, indicating areas for improvement. Overall, JCPenney is seen as a reliable destination for shopping with both affordability and a variety of choices.
