Metro by T-Mobile provides a consistently excellent customer service experience across its locations. Customers praise the kind, helpful, and professional staff, who offer great communication in both English and Spanish. The stores are described as a "blessing" with efficient and friendly service. Employees like Jemika, Dayani, and Glarielis are highlighted for their outstanding assistance, including helping customers find the right phone to meet their needs. Overall, Metro by T-Mobile is highly recommended for its top-notch service and support.
Great customer service by Ani. Her colleagues showed my great customer service as well best metro I've ever been too
March 2025
Very poor phone skills when calling this place I was calling to find out if they had a 6ft charge cord to replace the one I have right now if I am going to be treated like this I will not tell people to go to here at all
May 2024
Jemika is so kind and sweet. She's always so helpful. You really should be proud to have her working for you. Highly recommend to anyone who needs help with their account or phone! Thank you!!!
