Metro by T-Mobile offers a pleasant and exceptional customer service experience, according to reviews. Customers praise the understanding and helpful staff, who go above and beyond to address issues, whether it's finding the right screen protector or setting up a new phone. The service is described as fast and efficient, with staff overcoming language barriers to provide top-notch assistance. Customers express high satisfaction and recommend this Metro by T-Mobile location for its outstanding service.
I went to Metro and had a pleasant experience, now Romina (The Worker) Even though English was her second language, I had absolutely no problems as your exceptional service triumphed over any barrier there was, thank you so much for setting me up with this! phone! Again, I thank you very much!
December 2023
They were very understanding and helpful with my issue, got my phone back up and running first thing in the morning so I could have it for my job. The best experience I’ve had at any wireless provider, and that’s why I stay with Metro
September 2022
I was helped today by Alondra and Precious. They were so wonderful!!! Alondra took a whole wall full of screen protectors down looking for one that would fit my phone. They went above and beyond. The experience was super fast also. I highly recommend this location...I would give more than 4 stars if I could ✨️