Metro by T-Mobile on Phillips Highway offers prepaid plans and 5G phones from brands like Apple and Samsung. The staff is consistently described as friendly, helpful, knowledgeable, professional, and honest. Reviews highlight excellent customer service where employees walk customers through plans, help set up phones, and find cost-efficient solutions. Customers report great experiences, feeling thankful for the upfront and polite service that solves their problems. The team provides helpful and professional assistance, making it a highly recommended location.
Awesome customer service. Unhurried but thorough with every customer. Only take away would be waiting in line.
May 2026
I would like to thank you for your great customer service and your patience. The manager and staff are quick and on point taking care of issues. They always provide a great customer experience. Thank you !!
April 2026
Darius and Joshua was very professional throughout helping my mom purchase well spoken, respectful we really appreciate all you do thank you so much for all your hard works. If I could give 10 star I would really recommend this location store.
