Publix Pharmacy at University Square is praised for its quick service and friendly staff. Customers say the bakery will still make cupcakes and bread bowls even when orders are wrong, and the deli can prepare meat and cheese platters within five hours notice. Many shoppers note that the customer service is better than other chains and that the deli staff is super friendly. The seafood counter sometimes has no one, but the deli is often nearby. People love the quick lunch like pub subs, and the pharmacy is seen as a reliable place to get help.
This pharmacy is terrible at communicating. "Sure we can get that ready for you" apparently doesn't mean today.
February 2024
Placed an order that was incorrect on MY end and they accommodated me so well! The bakery agreed to still make my cupcakes give AND bread bowls. The deli was able to make my meat and cheese platters. THIS WAS ALL WITHIN FIVE HOURS NOTICE when they required 24 hour notice. I CANT THANK YOU ENOUGH PUBLIX!!!!! They saved the... read full comment
January 2024
Publix from my ever experience once moving from up north I was enlightened by how wonderful it was to experience a supermarket chain as this... anyone who shops a Publix knows how great this place is especially the customer service. I've found no other supermarket chain that can compete with the Quality service provided.
