Publix Pharmacy at Deerwood Lake Commons in Jacksonville, FL offers a range of pharmacy services and a well-stocked store. Customers appreciate the helpful and knowledgeable staff who provide patient counseling, immunizations, and health screenings. The store’s bakery is highly praised for its unique selection of bakery items and delicious treats like cannoli, which compare favorably to Italian bakeries. Many reviews highlight the bakery’s ability to create beautiful and tasty cakes for special occasions, with customers noting the well-priced, gorgeous, and delicious cakes that receive many compliments. The store features a variety of imported specialty foods and bakery products that customers enjoy. However, some customers have experienced issues with the pharmacy’s medication ordering process, reporting difficulties in receiving prescriptions and feeling treated like a number during certain interactions, especially around flu shot appointments. Despite these concerns, most staff members are friendly and helpful. A standout moment was when a staff member went above and beyond to assist with insurance issues, helping a customer obtain medication before traveling abroad. Overall, Publix Pharmacy at Deerwood Lake Commons is a friendly place with a strong bakery and good pharmacy services, though some process improvements could enhance the customer experience.
Love the specialties at the store! So many delicious imports and bakery items. Staff was helpful and knowledgeable. The bakery is so unique compared to other grocery stores I've been at first I was a little reluctant, but when I tried the cannoli, they were just as good as the Italian bakery.
December 2022
We ordered a cake for our company Christmas party. It was beautifully decorated and tasted delicious. Thank you so much, publix exceeded our expectations.
September 2022
Shout out to Catherine for fighting with my insurance company for me to get my medication before I head out of the country for three months. She really saved me!
