Publix Pharmacy at Deerwood Lake Commons in Jacksonville, FL offers a range of pharmacy services and a well-stocked store. Customers appreciate the helpful and knowledgeable staff who provide patient counseling, immunizations, and health screenings. The store’s bakery is highly praised for its unique selection of bakery items and delicious treats like cannoli, which compare favorably to Italian bakeries. Many reviews highlight the bakery’s ability to create beautiful and tasty cakes for special occasions, with customers noting the well-priced, gorgeous, and delicious cakes that receive many compliments. The store features a variety of imported specialty foods and bakery products that customers enjoy. However, some customers have experienced issues with the pharmacy’s medication ordering process, reporting difficulties in receiving prescriptions and feeling treated like a number during certain interactions, especially around flu shot appointments. Despite these concerns, most staff members are friendly and helpful. A standout moment was when a staff member went above and beyond to assist with insurance issues, helping a customer obtain medication before traveling abroad. Overall, Publix Pharmacy at Deerwood Lake Commons is a friendly place with a strong bakery and good pharmacy services, though some process improvements could enhance the customer experience.
Erik is awesome, very attentive, patient and helpful, a great representation of what exceptional customer service means.
February 2026
I will always select Publix for my pharmacy and grocery shopping. The best associates, management and customer service.
February 2026
Kate saved my life. I am a newbie to the area and had Cellulitis... Had i listened to Urgent care, id be in big trouble especially being a type 1 diabetic... She always has our meds ready really fast.. She also gave me a list of specialist in the area
