Ross Dress for Less offers great brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the affordable prices and friendly staff, especially during busy times like the holidays when extra registers are opened for faster checkout. However, some visitors have noted issues with limited stock and selection, particularly in shoes, and experienced long wait times due to insufficient cashiers. Overall, the store is a popular choice for bargain hunters, but improvements in customer service and inventory could enhance the shopping experience.