Staples in Jacksonville, FL, serves as a valuable resource for small businesses and consumers, offering essential services and products for the modern workplace and learning environment. Customers frequently praise the exceptional customer service provided by the staff, with notable mentions of team members who go above and beyond to assist. One customer highlighted the kindness of the cashier and supervisor, who stayed open a few extra minutes to accept a return. Another reviewer recognized a staff member for her professionalism and helpfulness, calling her a rare gem in customer service. Many customers find school shopping quick and easy, appreciating the good selection of supplies at reasonable prices. The online shopping experience is also noted as user-friendly. Additionally, the staff's expertise extends to tech support, with team members assisting customers in resolving printing issues without making them feel inadequate. The store is popular among a diverse clientele, including parents, teachers, and remote workers, but traffic can be heavy due to nearby shopping plazas. Overall, Staples is recognized for its helpful and friendly staff, making it a go-to destination for various needs.
This location on San Jose is always clean and has everything for our business needs. Great customer service and pricing.
November 2023
I am thoroughly impressed with the customer service at Staples. The cashier and supervisor went above and beyond. Additionally, when I returned some recycled ink just as they were about to close, they kindly kept the door open for a few extra minutes so that I could deliver the ink.
September 2023
In all my visits to Staples, Paschalene has been professional, kind, and beyond helpful. It truly only took my very first visit to recognize that she is a rare gem in a customer service environment and I am finally writing this review - don't lose Paschalene!!
