About U-Haul Moving & Storage of Downtown Jacksonville
U-Haul Moving & Storage of Downtown Jacksonville offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The location provides additional services such as portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers frequently praise the location for its clean and well-maintained office and trucks, along with friendly, professional, and knowledgeable staff. The online booking process is straightforward, making it easy to find the right truck size and complete the rental quickly. Many reviews highlight smooth pickup and return experiences, with staff going above and beyond to assist customers. The staff, including specific employees, are described as helpful, pleasant, and efficient, making the entire process hassle-free. Overall, this U-Haul location is highly recommended for reliable and easy moving solutions, with excellent service and a focus on customer satisfaction.
Ms Lisa is the epitome of professionalism and grace
May 2026
Lisa was exemplary, she was dealing with 5 customers at one time by herself, while doing such she took care of each of our needs and answered all of my questions with kindness
March 2026
Lisa at the 400 w Ashley Uhaul is the GOAT!!! She handled myself and another with such finesse and we both felt well taken care of. Her customer service skills were outstanding mind you she was by herself. Love this location and she helped calm my anxiety about the whole process.
