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“All I can say Is A+++. Very reasonable rates . Ralph was great within minutes knew what I was looking for and within 30 minutes I was out the door.
Recommend to anyone having storage needs.
Thanks again!!”
“Jamie is wonderful and so are the other associates, any experience I ever had with this unit was 10/10, but guys please get rid of that robot on the phone at the beginning of the phone calls it's maddening. Thank you for being a great unit overall, it was always very clean in there, I saw the associates cleaning the place often.”
“I want to express my gratitude for the facility manager on working with me on adjusting the recent monthly payment because I am on SS and really could not afford the increase monthly payment.”
“Great people to work with on truck rental Blake an Shaun went above an beyond to help will differently be renting from them again very nice young lady to work with great customer service lol truck was nice to .”
“It was a great experience doing business with Monique! Her customer service skills are top notch! Although I have another Uhaul closer to me, I'd drive a few more minutes just because Monique is a joy!”
“A last minute truck rental went very smoothly. The staff was professional, upbeat, friendly and efficient. The truck was clean and promptly brought to the front for me. I will happily choose Enterprise for my next truck rental.”
7AM - 7PM
3435 Philips Hwy, Jacksonville
Truck Rentals
“I can honestly say this was the best Uhaul I've ever found! Not only is the staff friendly and polite, but they take GREAT CARE of all of their trucks. Will definitely be returning and recommending to friends and family.”
7AM - 7PM
400 W Ashley St, Jacksonville
Truck Rentals
“Lisa was exemplary, she was dealing with 5 customers at one time by herself, while doing such she took care of each of our needs and answered all of my questions with kindness”
“Great service. Friendly staff. Someone called to confirm the rental beforehand. Cars were clean and in great condition. Also resonable rates. London received the car from me and was exceptionally courtious and gracious.”
“I forgot the lady that helped me on 2/11/25 around 6pm ish was so professional and polite. She was helping me and another customer came in and she was attentive to both of and never skipped beat.
She seen me on the camera I assumed and she came out the door to greet me. I was in and out in no time.
Thank you.
P.S. let her know how AWESOME she was/is.”
7AM - 7PM
9422 103rd St, Jacksonville
Truck Rentals
“Ms Carrie made our experience here at Uhaul worth while to come back, time and time again. She creates a comfortable environment and her workmanship is very hard to come by. We once had a problem and she solved it in less than a couple minutes. Fantastic customer service! Very professional!”
“Excellent customer service. I came there 10 mins from closing. Had a lot of issues on the computer end. However they stayed after hours to assist. They were very helpful and friendly.
They really know how to take care of customers. A rarity now days.”
“We rent from U-Haul quite a bit and this was by far the best experience I've ever had. Heather was super nice and helpful. She gave us a great deal on our trailer rental and made it so we could drop it off closer by us. Another person who worked there got the trailer hooked up to our truck before I even left the front door! Very efficient and great place to rent from. Will be back!!”
“It would be very helpful to process the verification step before the scheduled pick up. That was an unexpected delay that wasn't great but everything else was great.”
“I want to give a huge thank you to Jade, the Manager at U-Haul on Blanding Blvd., and her amazing team for going above and beyond to help my father.
They were extremely helpful when we needed to remove a handicap hitch that had been installed on his car. Unfortunately, my father had lost the key to the hitch, but that didn’t stop Jade! She thought outside the box, came up with an alternative solution, and made sure the hitch was safely removed.
Jade, thank you for your patience, kindness, and willingness to go the extra mile to help us. Your exceptional customer service truly made a difference, and we are so grateful for everything you and your team did. Thank you for caring and finding a way to help when it wasn’t an easy situation”
“This has to be the best TEAM of people running a truck rental service! From the young man who helped my wife on December 10th(I wish I could remember his name) to Alyssa up front, the mechanic James, Raymond the garage manager and the branch manager Jessil these folks will take care of you. Be patient, they are busy, everyday, but they will treat you right, give you solid equipment, and very occasionally if there are issues, take care of them quickly and show that they value their customers! Thank you everyone at Penske at this location.”
“I had the pleasure of working with Sonya twice over the past two weeks, and both experiences were excellent. From start to finish, she was incredibly detail-oriented, professional, and accommodating. She took the time to explain everything clearly, answered all of my questions, and made sure every part of the rental process went smoothly.
What really stood out was how easy she made everything feel. Renting a U-Haul can sometimes seem like a hassle, but Sonya's friendly attitude, organization, and efficiency made the entire experience feel effortless. She genuinely cares about providing great customer service, and it shows in the way she treats her customers.
If you're looking for a stress-free rental experience, I highly recommend working with Sonia. She went above and beyond both times I visited, and she's a great example of what outstanding customer service looks like. Thank you, Sonya, for making the process so simple and pleasant!”
“Hey this is the 2nd time I've rented from here. They're really nice, especially this last time. When I rented the vehicle I did not reserve it which is whatever, uhaul does that, but the guy who owns it was just the nicest guy you'd ever met. And so I returned it like 2 days late, and they didn't give me a hard time about it l, and I was dropping it off and having a hard time with the app, and another guy pulled up and said he'd let the owner know what time I dropped it off, and he didn't have to do that. So anyway, super nice folks, really cute puppy in the backyard, and very pleasant staff. 10/10 highly recommend! Thanks.”
“Pick up of moving truck was very smooth and simple. Even though the last person who rented the truck returned it with 1/16th of a tank of fuel, the staff member gave me a $26 credit to fill it up to 1/4 of a tank. Staff member was very professional, knowledgeable and courteous.”
“Rented a one-way 5x8. The gentleman there (think his name is De. Os...sorry if it's not dude) helped me get all set up for my drive. Tele reservationist voa video os pretty cool as well. Nice lady. If we were not moving, I would definitely kedp using their services. Heck they even have boat/rv storage in a tall, individually gated area.
Overall a pleasant experience.”
“Jaqueline was amazing she helped us figure out what truck and products were right for us, very attentive and kind. Was thinking about going with Home Depot but she really made us feel like we made the right choices, we will be back!”
9:30AM - 5:30PM
2915 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I always get my trucks from this location. I have been to the other 2 locations on st johns bluff and they are both rude and unhelpfull . they neither have enough trucks but this location has always had what i need when i have needed a special size truck that day with no notice .great customer service and always have enough trucks.”
“My van broke down right off of exit 262b and I called this uhaul on a holiday weekend at 12:30. Lauren answered the phone and was the MOST HELPFUL AMAZING HUMAN. She gave us directions to pick up the car trailer and told us if we couldn't find the building to call and she would flag us down. Lauren helped us hook the trailer up, make sure the lights were working, and was so pleasant. I have nothing but amazing things to say about this uhaul and how helpful Lauren has been to us.”
“I am late on my review but I wasn't forgetting to leave this place a review once I left, moved and settled in. With the stress of moving, I had a great experience here and if I need to move again within the area. I would DEFINITELY use them again. They are kind and good people who will work with you. They really helped me out a lot. They took their time and made sure everything was right. Very professional, friendly, above and beyond service!”
“Excellent experience with U-Haul! The truck was clean, well-maintained, and ready when I arrived. The staff was friendly, professional, and made the rental process quick and easy. Everything went smoothly, and the price was fair. I would definitely use U-Haul again and highly recommend them to anyone needing a moving truck. Thank you for the great service!””
10:30AM - 5:30PM
8550 Beach Blvd, Jacksonville
Truck Rentals
“Fantastic friendly service, parking lot does flood but well worth the wet shoes, and unlike a lot of U-Haul rentals I've used they do not overcharge or up charge, they are honest and fair with the charges, by far the best place, I've rented a truck from in Jacksonville, 10/10”
“I had a great experience with Pete on Sunday 1/21. He was great to talk to and got everything done quickly so I could get on the road. A nice man at 3 pm told me where to park and off I went. Thanks again!!!!”
“Fast, efficient and had exactly what I was looking for. The greatest thing you want in preparing for a move, is not to have to go back for more supplies. They've kept me from having to do just that.”
7:30AM - 4:30PM
9617 Florida Mining Blvd E East, Jacksonville
Truck Rentals
“I transport Ryder Trucks, around the country,, through Mamo Transportation. Picked up a truck for transport. working with Conner, in Rental Office. Easy to work with, down-to-earth, kind fellow.”
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“This is a great company and there was great staff there today including Stephanie and Daniel. They were outstanding and had amazing customer service. The building and my unit was very clean.”