The UPS Store #3927 in Jacksonville is a convenient and helpful local business offering a variety of services. Customers appreciate the expert packing, shipping, printing, and document finishing services, along with mailbox rentals for mail and packages. The store also provides notary, shredding, and faxing services, making it a one-stop shop for many needs. Located at the St. Johns intersection of Racetrack Rd & Sr-13, next to Publix, the store is known for its friendly and professional staff. Many customers praise the staff for being kind, helpful, and knowledgeable. Staff members like Lucas, Robert, and Samy receive high marks for their patience and willingness to assist, whether it’s notarizing documents, designing yard signs, or handling Amazon returns. The service is described as fast, efficient, and personable, with staff often going above and beyond to ensure customer satisfaction. The store is also appreciated for its quick turnaround times and the variety of services offered. Customers have noted that the staff, despite being new at times, act like veterans and deliver excellent service. The only suggestion for improvement is adding an automatic door, which would make it easier to carry items in and out, especially when arms are full. Overall, The UPS Store #3927 is recognized as a reliable and friendly business committed to helping the community with their shipping, printing, and mailing needs.
Needed personal Memorial cards made and laminated for my Mother's Memorial. Christina, David and Lucas designed these perfectly and with little effort. I greatly appreciated their expertise and knowledge when the job was done in an expedited manner. Thank ALL of you!!
August 2025
I cannot brag enough about this store ! Lucas and Robert are so kind and helpful. I needed something notarized and copies made. They are THE BEST store in St John’s,FL. Thank you Lucas and Robert you are my heroes! You don’t even need capes! Thank you so much for being so helpful and kind
July 2025
The person was patient and understanding. Wait was short
