The UPS Store #3927 in Jacksonville is a convenient and helpful local business offering a variety of services. Customers appreciate the expert packing, shipping, printing, and document finishing services, along with mailbox rentals for mail and packages. The store also provides notary, shredding, and faxing services, making it a one-stop shop for many needs. Located at the St. Johns intersection of Racetrack Rd & Sr-13, next to Publix, the store is known for its friendly and professional staff. Many customers praise the staff for being kind, helpful, and knowledgeable. Staff members like Lucas, Robert, and Samy receive high marks for their patience and willingness to assist, whether it’s notarizing documents, designing yard signs, or handling Amazon returns. The service is described as fast, efficient, and personable, with staff often going above and beyond to ensure customer satisfaction. The store is also appreciated for its quick turnaround times and the variety of services offered. Customers have noted that the staff, despite being new at times, act like veterans and deliver excellent service. The only suggestion for improvement is adding an automatic door, which would make it easier to carry items in and out, especially when arms are full. Overall, The UPS Store #3927 is recognized as a reliable and friendly business committed to helping the community with their shipping, printing, and mailing needs.
Always friendly and great service. Fast with minimal wait time.
May 2026
Very helpful and knowledgeable staff, walked through multiple shipping options and pricing to determine best option.
May 2026
I frequent this UPS store often and everyone is always smiling and pleasant. They greet you and bid you a good day at the end of each transaction. A great store!
