The Verizon store at Argyle Forest provides an exceptional in-person wireless experience. Customers consistently report outstanding and stellar support from the staff, who are described as knowledgeable, professional, and genuinely dedicated to customer satisfaction. Representatives are commended for their remarkable speed and professionalism in resolving critical issues, such as complicated insurance claims for damaged phones, helping customers regain access to locked devices, and setting up new or replacement phones. They navigate complex processes seamlessly and go above and beyond to find brilliant solutions, often turning stressful emergencies into smooth, positive experiences. The team also provides exceptional added value by proactively reviewing customer accounts and proposing more efficient service plans. The store offers help with upgrading phones and plans, along with shopping for wireless accessories and the latest promotions. This location is highly recommended for any wireless needs, with multiple reviews specifically highlighting the incredible asset that the representatives are to the Verizon team due to their high level of competence, resourcefulness, and genuine customer empathy.
Eric was awesome! The whole process is usually dreadful, but this was easy and took less time than expected.
November 2025
Brandon Massey was amazing and helped my brother get into his phone as well as upgrade it for super cheap after losing his previous one. He did awesome!
October 2025
Amiracle, she was grade A material as she helped me get my insurance replacement phone up and running! Highly recommend working with her any time! Thank you
