The Xfinity Store by Comcast located at 11112 San Jose Blvd Ste 4 in Jacksonville, FL offers a variety of Xfinity services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Customers have praised the store's employees, such as Noel Jones, Ramon, Dave, and Rob, for their excellent customer service and patience in addressing their needs. One customer expressed gratitude for the manager's efforts in resolving their situation, while another commended Ramon for his knowledge and assistance with their bill. The store has been described as the best Comcast location in Duval, with employees going above and beyond to ensure a positive experience for customers.
Very nice staff but it took 2 hours to make cell phone changes.
January 2026
I had the most caring experience by Brittany and her assistant manager at San Jose Jacksonville Florida. They are amazing! I will recommend because they go above and beyond to make sure our needs are taking care properly.
December 2025
Britney was incredible and unbelievably patient to my family. We were there for almost three hours, but was patient enough to help us for as long as it required. Thanks! Great experience!
