Best Western Plus Kendall Hotel & Suites offers a pleasant stay with its clean and tidy rooms and friendly, professional staff. Guests appreciate the helpfulness of the breakfast staff, although some dietary needs may not be fully accommodated. The hotel features nice breakfast options, a heated pool, and convenient access to nearby shopping and dining. While customer service receives high praise, there have been some concerns regarding pool hours, as well as issues with one of the elevators. Overall, the hotel is seen as safe and accessible, making it a recommended choice for travelers looking for comfort and convenience.
I don't book at Best Westerns but took a chance with this one due it being Plus and because of the pics and reviews. It is really nice and clean. Friendly staff at the desk. Maria, the lady in charge of breakfast, was nice and tried to accommodate my diet but was unable to do it. I am thankful she thought enough to try.
May 2025
From caring staff to very clean and tidy room it was a great visit made better with nice breakfast options, heated pool and outdoor lighting.
July 2024
Amazing customer service by the whole staff. Miranda at the front desk was very courteous and professional. Very nice and clean rooms. We totally recommend it. We will definitely stay here again.
