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“Karla was amazing!! Very grateful for AT&T customer service. His attention was exceptional from the first moment. He was very professional, kind and patient in helping me resolve my problem. Karla took the time to explain everything clearly to me and made sure all my questions were answered.”
“Marcos Suarez and Lina were amazing, there professionalism and need to help is outstanding. Thank you for the best service I have received here at ATT. Definitely recommend this store, the manager and representatives are the best!”
“They are very good with technology I’ve taken all my devices there and will continue. Anything you need from computer to cellphones they will get the job done right”
“I had a great experience with buying my apple watch today. Harold was super nice and awesome. Helped me with picking the right size and model and then helped me activated it with my phone. I totally recommend this att store for every need you might have. They have all the latest deviced and are of great help.”
“Thanks to Isabel Fernández's service I had everything I wanted at all times, very attentive to all my cravings, I really liked being able to have my iPhone, thank you for everything”
“What a good experience I have had with Maria!! Professional, pleasant and patient. He paid attention to me at all times and answered all my questions and demonstrated knowledge. Thank you, Maria!!”
“Yanet helped me acquire a new phone. I had an old iPhone X that was barely working. Yanet made it a stress free process due to her knowledge, competence, and professionalism”
“Amazing spot to get any electrical product fixed, Luis was amazing help came in here with my girlfriends phone looking like if it got shot,left with a brand new phone”
“Techy is an amazing company that helped diagnose my phone which had issues for months. And after coming to them I am happy with the results. Anyone needing theyre electronics fixed need to come here!”
“Sixto was incredibly helpful. I visited the store wondering if they fix viruses on android. He explained that sometimes is best to reset the phone, but that he would check my phone first. Without resetting my phone, he had my phone up and running in no time. Thanks Sixto!!!”
“This store is hard to see that it is here, I always come to Milan’s and never see it , mainly because the sign is off and the store has nothing to attract from outside. Jorge the manager helped me after going to several stores with my issue and no one was able to help. Highly recommend.”
“Amazing, Spectacular, Professional service!!! My experience at this At&T store was so memorable, I have to leave a review. I came on a Saturday with a broken phone that did not work and I could not access any of my information. Not only did Rolando, the store manager, help to make my experience memorable, but his team that included Thaer and Luis treated me like royalty. Not only did they find a solution to my problem, but I left with a new phone. They did not stop until my new phone was uploaded with all my info from my broken phone. They just got the job done! No excuses, No Issues, coupled with incredible product knowledge. Mastery of the business in every aspect and even every app on the phone. Amazing!!! That's all I can say! I DONT THINK I COULD HAVE BETTER SERVICE EVEN IF I WAS SOME VIP! Thank you !!”
“Guillermo was amazing! He helped me with setting up my home WiFi and answered all my questions. He went above and beyond to help me, even showing me the app I needed to download to set up my internet myself. Thank you Guillermo! 5 star customer service!!”
“From the minute i met the owner, i could tell she was honest. Her eye contact and energy she gave off was very welcoming and honest. My girlfriend actually came over the day before ( we have phone problems) for an unrelated issue, and recommended i check them out. She gave a price over the phone for what it would to change the port on my phone, the time it would take, etc. When i came in, everything was done as promised. No trying to upsell extra parts of saying it couldnt be done. Thanks for your help!”
“Tomas - was a great help today. I had a phone emergency where my calls were not connecting. He was able to fix my issues in a fast and efficient way. Very happy with the service today at this location. Thank you Tomas!”
“Hello guys, I made a mistake on the first thing you guys sent me. Helen was absolutely awesome. I just hit number one because I assume number one is really good, but I ended up being showing that it’s dissatisfied and I am not dissatisfied. Helen took excellent care of me.”
“Angel made our experience wonderful. I was very pleased with the service I received at this AT&T store! They were professional and incredibly helpful. I highly recommend this store.”
“Excellent service, highly recommended. !!! They have been punctual and attentive when we have required work.
We have visited the business several times for different needs and they have always treated us very kindly.”
“I had to go to the ATT store and one of your employees Carlos Murillo was very helpful he is very knowledgeable about company policy he was kind and friendly. Please recognize his extra effort to keep customers happy and helped … Carlos thank you so much ?”
“I recommend this store the girls Miriam
And yery they are very friendly and help you with everything, they have all the telephone numbers and very good offers on everything, they are wonderful, I recommend them”
“Eric fixed my phone yay!!
Edit: never mind, it stopped working 8 hours later. I'll try to go back tomorrow morning.
Edit again: I went back and he did his best to fix it. It's still broken, but I appreciate his work and his taking the time to work with me in a limited time window!”
“Best experience ever with the process of getting a new phone and the set up. Ana and Mercado were very professional, helpful, courteous and went above and beyond.”
“I want to take the opportunity, after having visited the Cricket offices, located at 4823 SW 8th St, to thank the salesperson Maritza Mata for the cordial and kind way of solving the problem I had. It is a great pleasure to have the quality and skill of such a magnificent salesperson. These days it is very difficult to find friendly people who know their business. Again, thank you so much.”
9:30AM - 6:30PM
2503 NW 72nd Ave, Miami
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“I brought my iPhone 11 to fix the battery, phone had died all of a sudden without warning. Javier helped me restart it and replace the battery, excellent customer service 100% recommended.”
“The best customer service ever. Ralph was our sales person. He is so kind, professional and ran the extra mile to make sure we were happy with our service. He speaks English and Spanish and it is easy to see him welcoming every single person in the store with a smile in the face and a respectful tone. His soft treatment to the elderly is admirable.”
“I had an excellent experience with Austin at AT&T on January 1st, 2026. He provided outstanding customer service. Austin was nothing but professional, patient, knowledgeable, and genuinely kind. Austin took the time to explain everything clearly, answered all my questions, and made sure my needs were fully met. It’s rare to receive this level of care and attention. Thank you, Austin, for starting the new year with such a positive experience. Truly appreciated!”
“We've been AT&T customers for about 20 years and sure, we've had some odd issues with billing or devices or internet connectivity but ultimately they get fixed. We recently had some phone issues and the people at their toll free customer service number were totally useless so we went to the local store at London Square and met Angie. She doggedly figured out what the issue was, solved the problem, changed our plans, and saved us money! We have been back with various questions which she always answered and we upgraded my phone with her yesterday. (Doing my husband's upgrade next week.). I'm sure the other staff in the store are perfectly capable as well, but Angie is now our go-to person for any problem or purchase.”
“Outstanding customer service, even when it didn’t involve a sale.
I’ve gone to other AT&T locations for help after dealing with 611 representatives, which unfortunately has been a frustrating experience. In the past, I’ve been told “it’s not our problem” and advised to call 611 again. That was not the case here.
This team truly goes above and beyond. They took the time to help, showed genuine care, and made sure the issue was resolved without passing the buck. This location should absolutely be the standard for both the 611 call center and other local AT&T stores.
Huge shoutout to Wendell, Jessica, and Albert — thank you for setting the bar so high!”
“Wonderful customer service, truly an amazing experience. Luz was such a great help and explained everything in details. So proud to be a New Cricket Wireless customer.”
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“Elisa was incredible! Knowledgable, kind, friendly, and was able to assist us as a new and as an existing customer quickly and efficiently. Highly recommend this place!”