This Cricket Wireless Authorized Retailer in Kissimmee is frequently praised for its excellent staff and impressive customer care. Reviews highlight employees who are helpful, professional, polite, friendly, kind, patient, and attentive. Specific mentions include staff who go above and beyond, assisting with porting numbers, transferring all data and apps, and setting up better phone plans. The team is noted for resolving frustrating situations, preventing the loss of clients, and providing hands-on service, including follow-up calls. Customers describe it as the best Cricket store they have visited. The store itself is noted as being very clean and well-decorated. With Cricket, you can pick a cell phone plan to fit your lifestyle, featuring unlimited talk, text, and data with no annual contract.
I came on a Saturday and I was surprised with how quick they attended me. Karen. V was so attentive and also the diligence of Karen.A. Alejandro was also a great help with his persistence and support the whole time: I had a bit of a tough issue to solve but they tried and beyond. Thank you guys so much for all your help... read full comment
October 2025
Karen Arce was very wonderful in her ability to answer and help me with my questions. I hope she would be promoted and receive a raise.
July 2025
Karen at cricket wireless in Kissimmee Florida was a great help . Helped me set up my phone and was very knowledgeable and friendly.
