Verizon offers mobile, 5G home internet, and business services. Customers can visit stores, like the one in Kissimmee, or manage orders online with options for in-store pickup, free shipping, and same-day delivery. Reviews highlight excellent and professional customer service from staff members who are described as awesome, great, and an amazing asset. They take time to explain options, resolve issues quickly, and do what is best for customers. Some reviewers switched from other carriers after horrible experiences elsewhere. While workers are praised, one note suggests the company could better communicate its customer service standards across all store locations.
I am very grateful to Andrew for their excellent support. They were extremely helpful, professional, and patient, and make sure everything was resolved properly. His dedication made the whole experience smooth, I truly appreciate the great service he provided.
December 2025
Great service!! Clear explanations and post sale follow through to ensure we were satisfied. Definitely deserve better ratings.
November 2025
Great customer service, very knowledgeable and courteous.
