Francesca's, a popular retail destination in Disney Springs, offers a bright, clean, and organized shopping experience. The store is praised for its cute and affordable clothing, with customers highlighting the great fashion advice and attentive customer service provided by the staff. Employees like Shanaia, Courtney, Kate, and Emily have been noted for their friendliness, helpfulness, and genuine care in assisting customers with finding the perfect outfits. While the store can be crowded at times, it remains a favorite among shoppers, with one customer describing it as "the best place at springs." With a mix of positive and neutral reviews, Francesca's seems to provide a generally enjoyable shopping experience, though some customers have noted the need for more adult supervision of the younger staff members.
Shoutout to Shanaia and Courtney for the amazing customer service with online pick up order. They were very friendly, attentive, and gave great fashion advice. The store is bright, clean, organized, and pretty. I love the cute clothes plus the great location and staff!
November 2024
Always well organized and a great amount of sales. Staff is very kind!
November 2023
I had such a wonderful experience and Emily was so sweet!! She helped me find the perfect outfit and was really helpful. 10/10 recommend and the staff were all so nice. :)