“I have shopped the Sanford store since it opened and have always had a great experience with the employees. They always offer to help you load your animals food in your car and are willing to go out on a limb to help you find what you are looking for, great place ?”
“I normally dont take the time to review anything other than restaurants, but I wanted to take time to thank Connie for making my trip to Lowes enjoyable. She helped me with what I needee and let me know about all the benefits of being a Lowes MVP. Great customer service”
“Amazing customer service at this location wow ? Home Depots customer service is usually pretty good but Natalie at Pro Desk and Gustavo in flooring really went out of their way to provide excellent professional service, very grateful for their help. ☺️”
“Everyone is always helpful and knowledgeable. On my last visit, Tom was very helpful im the plumbing department and explained things quickly and easily to get my project completed the right way.”
“07/05/24:
Dept 21: Woodcutting department, John went above and beyond to help us with the woodcutting with an amazing positive personality, friendly, and courteous
Cashier: Carrie was very friendly and courteous
Amazing customer service on their part.”
“I wanted to take a moment to thank Isaiah, Roger, and Bonnie for their outstanding customer service this morning. I went in to look at a water heater and ended up exploring tankless options. What I thought would be a small project quickly grew into a much bigger task, but thanks to their knowledge and expertise, I learned so much in such a short time.
They went above and beyond to make sure I felt confident in my decision and took the time to ease my concerns. Even though I’m without hot water until Saturday, they truly put my mind at ease and made this experience a positive one. I really appreciate all of you!”
“This is one of my favorite places, anything you need to improve your home, you can find here. They have a large selection of nice plants and orchids at a good price. Parking is easy, and there's a wheelchair access”
“This Lowe's is always clean and organized. Depending on day and time you might have experienced help in the aisles just like other stores.
They sell Craftsman tools and have a pretty good selection, not nearly as much as Sears used to have but that's understandable. You can find individual sockets here as well. Most of the Craftsman brand is no longer made in the USA but that's not Lowe's fault
They are starting to expand their Klein Tools offering now too if you like that brand.”
“It's a Home Depot. This one is organized pretty well and they don't change things significantly often. The stock is pretty good however, don't rely on the app or website quantities if they are below 3.
Garden center is stocked fairly well with healthy plants. There are still a few workers there that are experts but not like the old days when they would hire department experts and they would be in force. Now it's pretty much just stockers who knows where their inventory is in the store and on the shelves. If you have the app, it will tell you isle and bay number.
You do have to hunt someone down in most cases if you need help. Just not the fully staff store it used to be. Most HW stores are getting that way. The staff is generally nice and willing to help.
The paint department still has quite a selection and of course they will match your color just like anywhere else that sells paint.
Just like everywhere else, mostly self checkout. They need to have service registers open though, a store like this has too many items that require intervention.”