Cell Phone Stores in Lake Mary, FL

“After stopping at four AT&T stores without any help. I stopped here at Lake Mary and Alex helped me with my issues. Best customer service EVER!!! Extremely knowledgeable, fixed ALL of my problems. And very kind too! And I'm a very long-term customer with AT&T. THANKS ALEX!!!!!”

“I had a problem with my phone’s network that was preventing several of my apps from working properly, including my banking and credit card apps. I had already gone to another T-Mobile location, but unfortunately they were unable to help me and simply told me to call 611.

I then came to this T-Mobile location in Lake Mary, and I’m extremely glad I did. Billy was absolutely amazing. He took the time to patiently work through the problem with me for almost an hour until he was able to get everything working properly.

This was especially important because I’m traveling to New York the next day and I needed my phone, banking apps, credit cards, and other essential applications to be working before my trip.

Billy went above and beyond, showed great patience, and genuinely cared about helping me. His customer service was outstanding, and he is a great representation of T-Mobile. I truly appreciate the time and effort he put into resolving my issue.

Thank you, Billy, for your excellent service and for not giving up until the problem was solved. I highly recommend this T-Mobile location, especially because of employees like Billy!”

“Pretty cool place. Loved the team! Just unaware of the $40 easy setup charge when switching my phone. I did it all myself so I’m not sure why that charge was on there”

“I called today because I was having issues with the internet dropping intermittently. I was losing connectivity for work, leaving me having to input the same information repeatedly. I had trouble watching a movie all the way through and I couldn't access the game store on my console.I spoke on the phone with Melissa who was extremely helpful. She ran some diagnostics and made an appointment for me for the same day to have a technician come by.The techs, Julian and Jason were professional, courteous and efficient. They noticed some issues with the wiring and so redid the cables coming into the house and they made sure everything was working properly and I was satisfied before leaving. I appreciate everything everything they did.Thank you all for the easy experience!”

“I've been with Verizon for years. In my experience, Verizon has had the best service all carriers. My complaint, Verizon spend so much on advertising and promotions instead of lowering our monthly bill. 3,847 billion in 2023. Why not cut the ads and rebate customers.”