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“i was in a serious bind without communicating dionica was patient and understanding to m y situation . the cricket store on lee rd orlando saved my but and my job .got me up and running at a very affordable price thank you dionica and thank you cricket”
8:30AM - 6PM
1461 N Goldenrod Rd Suite #131, Orlando
Mobile Phones
“Great work, great price, and fast work, less than 10 minutes the guy had fixed my LCD on my iPhone 12 anywhere else will charge you at least over $100. He did the work right in front of me and it was literally fast. My iPhone 12 is now working in great condition. I recommend you to come to the store and get your phone repaired. Tell your friends and family please ?tip the guy. $1-$5
⭐️⭐️⭐️⭐️⭐️ Rating!!!! Keep up the great work !!!”
9:30AM - 7PM
1913 S French Ave, Sanford
Mobile Phones
“My phone was destroyed while on vacation. Brought it here and Mohammad was EXTREMELY helpful and went above and beyond fixing my phone. Highly recommend for professionalism and perseverance in finding any and all solutions to fix my phone.”
“Shared the specific information about my phones and was given a fair quote to purchase them. The items were properly prepared, packaged and sent out with the UPS address slip IWM provided me. They notified me when the items arrived, when they were being assessed and again once the agreed upon money was placed in my account. Overall, simple and fair transaction!”
“Deangelo at the Altamonte Springs location was professional and attentive. I called to see if he could help us remove a piece of the charger that broke off in my son’s iPad and was stuck. He said sure bring it up and I will take a look at it. We only waited a few minutes and he had it out in seconds. Thank you Deangelo!! We will definitely be back if anything else breaks.”
“After going to 4 different T-mobiles and nobody wanting to help me, I came into this location and Javier helped me and would not let me leave until my needs were met!!!”
“Wonderful service and knowledge of product. We switched from AT&T after 25 years with them. Our rep Maria was fantastic. She sold the deal with her charm and knowledge.”
“I had a great experience selling my computer to this store. The whole process was smooth, fast, and very professional. They evaluated my computer quickly and offered a fair price without any hassle.
The staff was friendly, honest, and explained everything clearly. Payment was also quick and easy, which made the whole transaction stress-free.
I definitely recommend this place if you are looking to sell your electronics. Reliable service and excellent customer experience!”
“This was the BEST! experience my wife and I ever had at a Verizon store! We went shopping on Saturday July 5th 2025 for upgrades on our Samsung cell phones and purchased the newest Samsung S25 Ultra! We had the most wonderful representatives to help us from buying the phones and setting them up! They went so out of their way for us in everything we questioned and needed! I have to honestly say, we were never ever treated as phenomenal as we were that day by any other Verizon store that we dealt with in our past. I highly commend Maria Sanchez and Antonio Halabi for their outstanding patience, and knowledge in every regard of this transaction, including their professionalism, friendliness and respect in all regards of this purchase. They didn't miss a thing, and best of all they did everything with a smile, never a frown! They were just absolutely beautiful people! I wouldn't go anywhere else but there at this location for all my Verizon and cell phone needs! They are very trust worthy! *MY WIFE AND I WILL MOST CERTAINLY RECOMMEND THIS STORE AND THE REPRESENTATIVES WE HAD TO ALL WE COME IN CONTACT WITH WHO ARE LOOKING FOR A VERIZON STORE! THAT'S A PROMISE!! Thank you ever so much Maria & Antonio. Sincerely Robert Graziano and Michele Di Carlo ( :”
“After a horrible experience at different repair shop Jacinia (sp?). Was so helpful and kind. She was able to repair both the front and back of my phone in very little time. Thank you again.”
“My phone shattered beyond repair. 4 other AT&T stores told me a particular product I wanted was not available. We entered Bryan’s store and he searched until he found a new phone for me .
He made my day using the exceptional traditional customer service I expected from AT&T ! Thank You Bryan !”
“My phone was having issues and wouldn’t turn on, i was helped by a lovely girl named Vanessa who helped me through out the whole process and explained in detail every step of the way.Even helped with lowering my monthly bill.”
10:30AM - 7PM
1740 FL-436 #136, Winter Park
Mobile Phones
“I was in about 26 days a go and my my screen unfortunately stopped working in one spot they fixed it for free because I was in the 30 dayAnd only took like 10 minutesThis is my 3 rd time going to them because I brake my phone a lot and everytime it’s only like a 15 minute fix Time I would recommend them to any of my friends”
“Let me just start by saying I typically never do reviews, mainly because I'm lazy and/ or forget. But after my experience with Ginna ( hopefully I spelled that right ) I absolutely had to leave a review. I had broken the screen on my previous phone and came in looking to buy a new phone, and originally was looking to purchase an iPhone. As soon as I walked in I was greeted by Ginna, with a smile and a friendly demeanor. I gave her a little bit of back story and told her what I was looking for. After chatting a bit, we came to an agreement that an iPhone was probably not the best choice for me. And before I continue, let me just say I totally appreciate a sales person who truly cares and not try to push something more expensive on you because it'll benefit them. . I previously had a Galaxy A12 and Ginna showed me all the upgraded versions and we were able to find a phone within my budget and I absolutely love my phone. I also want to commend Ginna on her patience with me. Anyone that knows me knows when I get frustrated, I am not the easiest person to deal with and Ginna handled it all with such grace and kindness, she did not match my energy, she took her time and literally went above and beyond to make sure I had everything I needed and was able to set up my phone. Ginna I hope you see this, thank you so much and I hope T-Mobile knows how lucky they are to have someone like you representing their company. Thank you.”
“Angel at the Winter Park location was AWESOME! He helped me place my phone and was so helpful picking a plan that was the best fit for our family. Go here if you want a fast, and incredibly helpful experience!”
“Hashiel went above and beyond to assist me with purchasing a replacement phone. He even helped me set up my hotspot and HBO Max benefits after he already transfered all my data. Outstanding customer service. Thank you again Hashiel!”
“Gabriel and Hector were great. Transferring all my files was the only reason I was there so long. I should have deleted some videos first. Other than that, it was a short visit for a new phone.”
“I can’t say enough good things about my experience at this AT&T store, all thanks to Michelle! From the moment I walked in, she was friendly, welcoming, and genuinely eager to help. I came in requesting a quote, and not only did she thoroughly address every question I had, but she also provided clear explanations and broke down the details in a way that made everything easy to understand.
What truly stood out was how Michelle went above and beyond—she didn’t just give me the information I asked for but also offered additional advice and tips that I hadn’t even considered. It’s rare to find someone who cares so much about making sure customers feel informed and valued, and Michelle absolutely nailed it.
Her professionalism, patience, and positive attitude turned what could have been an ordinary visit into an exceptional experience. AT&T is lucky to have her on their team! Thank you, Michelle, for the outstanding service—I’ll definitely be coming back because of you!”
“⭐⭐⭐⭐⭐
Bill was beyond incredible. He was so patient, kind, and genuinely helpful throughout the entire experience. You can tell he really cares about helping customers. Verizon is lucky to have him!
Thank you so much Bill ??
Ps. Posted from my new phone ??”
“Andrea G was so helpful. She even put up with my husband's bad jokes like a champ. I can't wait to come back, so she can help me with my exchange of my phone.”
“The person that helped me was such a sweetheart. She was a big delight to do business with. The place is very easy to get to with ample parking and it was very fast.”
“I bought my phone recently and the charging cord was not working properly. The gentleman at this location helped me with a replacement and provided great service. I would recommend this location to anyone!”
“My wife and I went and seen Rudy and Orlin and they really took good care of us! Awesome service and they are really good to their customers! Y'all must go see them for your cell phone or home Internet needs!”
“Had a great experience today. Jesus C, helped me get a phone that I am very pleased with. Great customer service skills and very knowledgeable when it came to helping me get the phone that I chose. Thank so much cricket. #NewCustomer.
Cricket store 7101 E Colonial, Orlando, FL!
Highly Recommend!”
“★★★★★
David was very helpful and honest. It’s not easy to find people like him these days—he took the time to explain everything clearly and didn’t try to upsell me on anything I didn’t need. I appreciate the great service. Highly recommend asking for David if you go to this Cricket store!”
“I stopped by in this store last week and Jose helped us, he was friendly and helpful, I came back to the store today and Desiree and Jose assisted us transferred the old phone to the new ones. I highly recommend this store.”
“Savanna, unsure that's spelled correctly and I believe Gio gave top notch customer service. Great attitudes. Have been to other AT&Ts and these two put them to shame. Savanna was happy to help and answered every question. Gio took over when she went on break and his mannerism was appreciated. Awesome customer service. Keep them!”
“Jose and Kristie were very patient and knowledgeable on setting up my new phone And explaining my new phone bill and the probation charges, it was great. They saved me $1000 on a new device best store ever go to.”
“I want to give special recognition to a team member at this Total Wireless location who has provided exceptional service on two separate occasions. She went above and beyond to resolve my issues, dedicating significant time and effort to ensure everything was handled properly.
What impressed me most was her ability to multitask effectively—she managed to assist other customers while remaining focused on my complex technical problems. My situations were unusual and challenging, requiring extra attention that went well beyond standard customer service. She remained patient, professional, and committed to finding solutions.
Her dedication and work ethic set her apart from typical support experiences. She clearly takes pride in her work and genuinely cares about customer satisfaction. The entire support team should be commended, but her outstanding service deserves special recognition.
I highly recommend this location and am grateful for the extraordinary level of care I received.”
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“I spoke to someone named Felicci
He was awesome, he took his time, he didn't rush, he didn't interrupt as I was talking
He answered all of my questions and I wasable to understand everything and explanations and examples. He was amazing I recommend AT&T the whole experience was a 10/10
Thank you very much Felicci”