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“Saber did an AMAZING Job helping me with my situation. My phone had a reboot problem that I thought was going to be impossible to fix . After many tries , He was able to fix the problem!! Marc was amazing on keeping me updated !! Very helpful and polite , I highly recommend them <3 !!!”
“Had a SIM card issue with my phone. Jordan worked on my phone continuously for 2hrs straight and tried everything he could. Although we were unsuccessful with it I ordered a new phone. With that being said I'm giving him 5 stars because of the continuous effort he put in to make sure he'd get it working for me. Thank you Jordan for all your help and your patience working on my phone.”
“After getting absolutely sick of Verizon's over the phone and even worse in person customer service we transferred all of our phone lines over to AT&T and they were very helpful and made it very easy to do, so listen people no matter how bad you think AT&T is i PROMISE Verizon is worse ESPECIALLY in their stores!!!!!!!!!”
“Cathy was so wonderful and sweet. She actually helped save us on our plan and I was able to get an upgrade. This was the best experience that I have ever had at Verizon. I highly recommend seeing Cathy.”
“Avalon is very professional and courteous, she help fix my problems immediately helped me pick out a new phone and transfer everything from my old one to my new one. I couldn’t appreciate her more I will be coming back! I am 110% satisfied with her service!”
“Hands down best customer experience ever within a phone industry. Quick and easy Plus Gustavo hooked everything together! Thank you ? My son with have a very Merry Christmas”
“Luz and Brian are just awesome , amazing , funny etc . They helped me and my mom get a phone and even recommended what works best and trending . They are the definition of customer service . I would definitely recommend their store to Friends and family ! Thank you both and God bless ?”
“I recently went here. I recently got a new phone that I had questions about a few things about how the phone worked. The person I was dealing with was wonderful. Very knowledgeable. She would either help you figure it out. Or I just handed the phone over. Told her my issues. She handled it. She answered any questions I had. I am a senior. I have some trouble with technology today”
“I love this place. They are always 100% honest with me and help me figure out what's best for me. Nere helped me today and she was wonderful. She didn't pressure me into getting something I wasn't sure about, and then hooked me up with a bundle for my phone, charger, case, ear buds, and screen protector. Very sweet, patient and knowledgeable. Gio was also working and she was just as helpful. I hope they both of them are still here the next time I need to come in.”
“Great service with several options in resolving issues and making upgrades. Daniel was friendly while professional and took time to answer questions. He was very knowledgeable of products and internet performance. He offered several solutions with pros and cons that assisted us in making make a good, quality decision.”
“The sales team of Damien and Jazmine are the best! On 06/30/24 and 07/01/24, I Went to this store to resolve a phone insurance issue. Although the phone insurance portion of my phone is not their responsibility, both Damien and Jazmine patiently walked me through the process of making an insurance claim for my phone.
Thank Jazmine and Damien!”
“So helpful ,so kind found all discounts that I could stand I spent half of the planned price I had in mind thank you so much made sure I had everything I needed..omg”
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“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”