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7:30AM - 6:30PM
4937 US Hwy 98 N, Lakeland
Shipping Centers
“Originally, I was very frustrated with my experience at The UPS Store after my award was damaged during lamination. Unfortunately, this was the second time I’ve had an issue with lamination here.
The employee assisting me, Ernst, appeared inexperienced with the lamination process and did not properly flatten the document before laminating it, which ruined the award. What made the situation more upsetting was being asked afterward if I had another copy, when these awards are typically one-time items.
However, I do want to recognize the manager, Peter, for how he handled the situation afterward. He apologized for the mistake, offered to help alleviate the issue, and when I returned later with a replacement document, he personally fulfilled the lamination request successfully. I also observed him taking the time to guide and coach his employee through the proper process, which I appreciated seeing.
While the original situation should not have happened, I do respect management stepping in professionally and making an effort to correct things. Because of Peter’s customer service and accountability, I’m updating this to 4 stars.”
“Great service. Extremely friendly and professional. It's great to work with a company that truly cares about the customer. They have a awesome selection of marketing materials. Awesome service, highly recommend.”
“Manish & Nate have been so good to me! They have shown so much patience and respect to me with all my crazy returns! I will continue to come to this store! Thanks guys, Mrs. Sheryl”
“I've been using Staples for years for my business as well as personal and I would highly recommend you use their services as well as their products won't be disappointed”
“Love, Love, Love this place! This Lakeland location stands out as it always has all of my orders on time and the staff are so courteous and kind.
Very reasonable prices on all items and fast, reliable service.
Highly recommend for all your shipping needs, I wouldn't go anywhere else!!”
“The best service I've ever had I was having a big problem with sending back a package and I went to Staples and a young man there help me with everything forget my package sent thank you young man you are a godsend”
“I've always had great experiences here. I return tons of my online shopping here when needed. No issues. In a plaza with tons of food spots and they have convenient hours for 9-5 folks.”
“Fast, courteous and efficient staff. This location is consistently on top of their game and always friendly! Parking is easy-peasy right in front so that you're not lugging a heavy shipping item over hill 'n dale.”
“I come in here to ship all the time. What a great shop! Glenn and his team are great people. Helpful, friendly, and professional. I actually look forward to going in because they go the extra mile to ensure the packages I send are taken care of. I just hope they don't mind my jokes too much.”
“Best ups store in lakeland! Super sweet and very helpful! I went in to ship a package with no clue on what I was doing and Gina helped me out, and even repacked my package for me! I was shipping a birthday present, and she even signed the card lol! 10/10 experience, wish I could rate higher.”
“As I sat at Tijuana flats I watched Dakota carry packages back to an elderly persons car. Then while walking past the store another elderly man with a cane walked in and I watched Dakota reach out and give him his arm to assist him then walk right into the back of the store to grab chairs for them. Great Job Dakota, your kindness does not go unnoticed!”
7:30AM - 4PM
920 W 2nd St, Lakeland
Shipping Centers
“I have used Navis several times over the past 2 years, and their service is always the best. They pack with extra care and have always been amazing at helping with estimates for shipping to Canada for me!”
“I wish I could do more for this facility better than just leaving 5 stars. They helped us out when no one else in the FedEx organization would. Thanks so much for the help.”
“I went to Staples to purchase a new computer and am extremely happy with the computer I bought, and the extra package of protection. Staples also transferred all of the data from my old computer to the new computer I had just purchased. This is the second time I have purchased a computer from Staples and will most likely go there for my third one if I need to. Thank you, Staples!”
8AM - 6:30PM
5337 N Socrum Loop Rd, Lakeland
Shipping Centers
“Erika and Maykayla were wonderful! Maykayla with shipping my package to my grandson for his first birthday, it had to go to Georgia and then Erika for helping me track it! Job well done ladies and thank you for being so kind and professional, and helping me ship such a precious package to such a beautiful little boy! ♥️”
8AM - 6:30PM
2161 Co Rd 540A, Lakeland
Shipping Centers
“Have to give this place a five star for bad service, bad attitude employee. The franchise is better some else not here. Should have look at all the bad reviews before I drop in here. Never again at this place ??”
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“Everyone is so friendly and helpful. Plenty of parking and store is spacious and always clean. Unlike other ups store I have been in. Highly recommended for any of your shipping and printing needs.”