Shipping Centers in Lakeland, FL

15 locations found near Lakeland
View Map

“They always remember me because I go so often. Never had a bad experience. Once there was a VERY rude customer & they held it with the upmost respect and professionalism. 10/10 experience & quick service every time!”

5 Superb39 Reviews

“Friendliness and location were my reason for choosing this UPS Store. They haven't been open long but the few times I've used they greet you with a smile and lines are minimum.”

5 Superb32 Reviews

“I visited this store after repeated unpleasant experiences at the UPS in my hometown. I give a huge compliment for the level of excellent customer service and for the excelIent experience it was.I am so sorry I didn't write down the gentleman's name, he worked early morning, Saturday September 15, 2023 and even though I was the 3rd person on line, I was greeted with such respect and courtesy.So much appreciated!”

4.6 Superb30 Reviews

“Karen was super helpful from beginning to the very end, even following up with the carrier for further details. Thank you for an excellent experience and keep up the great work!”

4.2 Good45 Reviews

“I walked in with a return package, and I was immediately helped.I was shown the returns scanner and how to get a tracking receipt right at the dropbox inside the store.Excellent service.”

4 Good22 Reviews

“Went in today with my mother to get documents notarized. The place was SO BUSY but Dakota went above and beyond to take his time while going thru the documents with my mother page by page to verify all info was correct and that there were no inconsistencies. I've worked in customer service a very long time and this was some of the best service I've personally witnessed. He was awesome while the store door stayed opening and didn't waver in trying to hurry us along. He deserves some recognition here.”

3.7 Good13 Reviews

“Literal line to the door when I walked in. All three employees on couldn't have possibly been more helpful. Line went very quickly as they efficiently helped each customer. Better experience than a local competitor I stopped at where no one helped me.”

3.5 Good15 Reviews

“Great place. The lady was very friendly. I feel bad for her as they need to at least put 1 more person with her. A big rush of people came and she was overwhelmed.”

3.4 Good35 Reviews

“I've always had great experiences here. I return tons of my online shopping here when needed. No issues. In a plaza with tons of food spots and they have convenient hours for 9-5 folks.”

3 Average12 Reviews

“Robin and Glenn were so helpful. I goofed something up and they were able to help me figure it out. They went above and beyond what they should have needed to do to help me.”

2.9 Average14 Reviews

“I've always had great experiences here. I return tons of my online shopping here when needed. No issues. In a plaza with tons of food spots and they have convenient hours for 9-5 folks.”

2.4 Poor9 Reviews

“Have had problems since updating system with new app. Last employee messed up my acct taking over my phone doing all sorts with the app. This time when I went in a Donavan (?) helped. He was GREAT. Took his time, worked with downloading app for me and between the two of us we were able to figure out all the kinks and get the app working and with my school acct. took about fifteen minutes but he was not giving up and was very patient with the situation. Great employee.”

2.8 Average58 Reviews

“I was planning to go to the post office but my pkg was not packaged correctly. The reps here are amazing totally helped me get my package shipment ready. Totally a one stop shop. Def process all my shipments here moving forward!”

2.8 Average64 Reviews

“This review is about this specific location. I had a critical package that had a delay. I was in tears when I saw the delay as the package had really important medication from my home health company.I arrived to the location 1 hour before closing and Robyn could see the pain in my eyes. She got permission from the supervisor to go into the truck and look with Hunter R. They spent about 45 minutes looking for my box and did not make me feel guilty.It was the most kind thing as I have never had a company listen and care and help the way they did.”

2.4 Poor27 Reviews

“Have to give this place a five star for bad service, bad attitude employee. The franchise is better some else not here. Should have look at all the bad reviews before I drop in here. Never again at this place ??”

2.3 Poor22 Reviews

You May Also Like