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“Super friendly staff! They greeted me right as I walked in the door. The store was clean, and they were incredibly efficient—had me in and out in about 5 minutes. Great experience!”
“Love this location!
I went in just a few days before Christmas and there was no line. The woman providing service was friendly and the process was quick. I paid for a package of Christmas gifts to be delivered out of state but didn’t want the premium price of getting them there by Christmas so I settled for the end of the week. To my surprise, the package arrived Christmas Eve and gifts were able to be opened Christmas morning.
This will be my go-to location for shipping.”
“This is now my preferred ups store.
Everyone is helpful and kind.
Stay away from ups on county line, it's gone downhill from the customer service to the prices.”
“Amazing customer service! The ladies are very sweet & efficient! I was struggle carrying my package and my baby in his car seat and Sarah went out of her way to open the door and assist me before I even entered the store! Best UPS in Florida!!! I highly recommend coming here!!”
“Karen was super helpful from beginning to the very end, even following up with the carrier for further details. Thank you for an excellent experience and keep up the great work!”
“Care and compassion when I needed it most. Picking up the completed copies of my mother's obituary. My rough copies do not begin to compare to the finished copies on the soft smooth glossy white finished copies of my mom's obituary. I highly recommend using staples for your printing needs.”
“I come in here to ship all the time. What a great shop! Glenn and his team are great people. Helpful, friendly, and professional. I actually look forward to going in because they go the extra mile to ensure the packages I send are taken care of. I just hope they don't mind my jokes too much.”
“I've always had great experiences here. I return tons of my online shopping here when needed. No issues. In a plaza with tons of food spots and they have convenient hours for 9-5 folks.”
“Fast, courteous and efficient staff. This location is consistently on top of their game and always friendly! Parking is easy-peasy right in front so that you're not lugging a heavy shipping item over hill 'n dale.”
“I've used this FedEx location to ship packages many times. The personnel at the counter are always friendly and super helpful.
When I've dropped off returns they've always been able to print a new label when I couldn't print one at home.
Sometimes, I did have to wait a few minutes until someone came out from the back. I figure they have other things going on, like moving around other packages that they've received. Thing don't move by themselves.
Talking to one of the ladies that works the counter, I was told this is the location that sends out the white Fedex vans that make deliveries to homes and businesses all around Lakeland from Zephyrhills to Wachula. That's a big area to cover!”
“The Lakeland south staff are very friendly and knowledgable. The cashier took time to help me set up the new rewards program and showed me around the app to earn extra rewards. Customer service was great!”
“I've lived in Auburndale for awhile now and they have always been kind, honest, & thorough. I haven't had any shipping problems, everything seems to get where it needs to go. It's almost like we're family. ?”
“Have to give this place a five star for bad service, bad attitude employee. The franchise is better some else not here. Should have look at all the bad reviews before I drop in here. Never again at this place ??”
“Very courteous and friendly staff. They remain calm when others in line are obviously anxious or downright rude as unfortunately is sometimes the case. I take my Amazon returns there and I am back with friendly smiles and quick service.”
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“Everyone is so friendly and helpful. Plenty of parking and store is spacious and always clean. Unlike other ups store I have been in. Highly recommended for any of your shipping and printing needs.”