“Not just a number!A person’s banking needs and finances are as unique as they are so why would you go to a bank who treats you like a number and doesn’t know you from the next person? When you walk in you’re not greeted by a random teller or worse yet a machine. You’ll sit at their desks and receive personalized service. They even know your name. Ha, isn’t that a novelty these days! Highly recommend doing business with First Citizens Bank!”
“I have been with Northern for the last 10 years and have had nothing but positive experiences. All the employees at both lakewood ranch and downtown sarasota are friendly and go out of their way to help you. I highly recommend them to all my friends.”
“So after an aweful experience in Longboat key, I end up in Lakewood ranch where I was greeted by Clelia. She saw my disgust as I was upset. They didn't make me gto through the give of my name and the formalitybof meeting this guy robert like he was the President of Chase. I just walked in., YOu can't do that in LBK. Anyway, she politely asked if she could try to help. WITHIN 4 monutes, I WAS IN THE CHASE APP>/ I told he what happened and they all seems disappointed but so professional. No comments and fully supportive. It's so clear why the have that 2.5 star rating. those don't lie. I just want to thankj Cleilia as I may keep my coount there. I have been scared as I plan on big things coming soon and honestly, worried I will be btreated like a number and anything but human. First Horizon is still by far the best but Cleilia is good enough to woirk at First Horizon. I onlyn hope somehow it gets better buit I can't say I expect it. Thank you again Chase in LWK. Clelia and the staff is very kind.”
“I called this grow bank with financial concerns I was having. I spoke with Lauren and can’t describe my experience as anything excellence. Not only did she immediately help me with issues, but she called and checked on me through each step until everything was perfect and took less than an hour. If everyone had her same customer service this world would be better place. I cannot thank her or grow enough for their help. Definitely exceeded all of my expectations”