Cricket Wireless Authorized Retailer in Leesburg is highly praised for its friendly and professional staff. Customers have consistently found the team to be courteous, helpful, and knowledgeable. Citlali and Naydelyn are recognized for their friendly and helpful attitude, making the experience enjoyable. Mariam is noted for her outstanding knowledge and positive attitude, with many customers happy to do business with her team. The staff is patient, explains details well, and provides excellent customer service, making customers feel valued. However, some concerns about extra charges without prior notice have been mentioned, especially when upgrading phones. Overall, customers appreciate the quick and friendly assistance, especially when resolving issues like SIM card problems. Many express loyalty to Cricket due to the good service and helpful staff, making the Leesburg location a recommended place for wireless needs.
The ladies at this location are professional, courteous, friendly and were an overall pleasure. Citlali and Naydelyn are beautiful inside and out. Thank you ladies for getting me up and running !!!!!!
April 2024
I loved my experience with Cricket in Leesburg. Overall great costumer service, the young lady (Citlali) who helped me was very patient, professional, explained everything very well. Will definitely be returning.
August 2023
Excellent service, very good customer service by Mariam
