This Verizon store provides an exceptional in-person wireless experience. Customers report very great and wonderful service from knowledgeable, helpful, and prompt staff who go above and beyond. The employees are described as super helpful and able to solve frustrating problems, working diligently on complex issues like transferring phone numbers and recovering accounts. The store assists with upgrading phones and plans, including Apple iPhone and Samsung Galaxy devices, and shops wireless accessories. Customers leave happy and very satisfied, often noting the entire staff did a wonderful job. The location also offers the latest promotions and exclusive Verizon services.
We,ve came into the store several times even purchased our phones here. We love coming here for help because rhe reps are always so helpful! They always willing to go out of their way to help. Today i just needed gemeral help and the rep i worked with was super nice and got it done fast, we didnt even have to wait!
January 2026
Had a very positive experience with Colton at the north Leesburg store. He was extremely patient & helpful in resolving a complicated situation. Greatly appreciate his assistance.
December 2025
Our experience was very smooth and professional. Sam was excellent, helpful and knowledgeable. Most of all he was patient.