Being Senior citizens, we are not very tech savvy. We came in to update our phones, and were met by Joseph Johnson. He explained everything to us and gave us his number to call. He called us later to see how we doing. He is a great asset to Verizon! I feel I will be able to learn this phone after all with his help and understanding.
December 2023
My camera app was nowhere to be found on my phone since the software update. Brought the phone to the store and the rep found it for me. Very happy now I can take pictures.
December 2023
Jon D. was the easiest person to talk to and he was very knowledgeable and patient. I will always go to him from now on.