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“I had the pleasure of working with Katie F. I shopped many other propane companies, the reason I went with Thermotane is because of Katies helpful service. If Katie is a refection of all service across the board, Thermotane will always be successful.”
“We had an unusual situation in which we recently closed on a home with a buried propane tank that we owned but could not find any information for. We called multiple propane companies and were so impressed with the care and customer service provided by Gary and the entire Lovelace Gas team. It’s clear that they are extremely knowledgeable, honest and care about the work that they do. Highly recommend their services to anyone needing refills, repairs or a propane tank!”
“I had a great experience yesterday when Discount Propane sent Dallas to install my gas line hookup for my new gas grill! Look at the results. Cleanly installed, nice and neat. Since I have the Discount Propane tank for my gas range I thought why rent the portable tanks for the outdoor grill? This was installed with a 10’ slack of line so my grill can be moved around on the patio. I haven’t dealt with a more friendly, sweet and knowledgeable kind of young man like Dallas in a while. Yes I’m old. I felt like calling his mom & dad because it was amazing to me, that someone from his generation carried himself like a seasoned professional, yet polite and humble as pie. I hope the company appreciates this guy! I am very pleased and highly recommend Dallas, and Discount Propane.”
“Dominique at U-Haul went way above and beyond. He stayed past closing to make sure I was taken care of and didn’t rush me at all. Super professional, calm under pressure, and genuinely cared about getting things done the right way. That kind of service is rare and makes a huge difference. If you’re dealing with a long day or a tight deadline, Dominique is the guy you want helping you.”
“The customer service at the alafaya center is outstanding, my 15ft truck was immaculate clean when I picked it up and I returned it in the same condition. Tracy my CSR was awesome her product knowledge, ability to process pickup & return seamlessly was to me the most impressive service I've experienced with UHaul ever. Thank you again.”
“This review is specific to customer service I received on the telephone both yesterday and today. I was blessed to be assigned to Amber who was thoughtful, professional and thorough on BOTH calls (I was thrilled when she answered today). Ferrell has a bit of a monopoly around here, and I am paying about 40% more (not 5 stars) than I should for convenience, but her service and spirit make it ALMOST worth it. Thank you Amber, you are a 5 star brand representative!”
“7:30am sharp I was there and the gentleman was completely ready (forgot his name sorry) he moved and grooved quickly to get me right out on the road as I needed. Very nice young gentleman and I appreciate him and his work.”
“I bought moving supplies and rented a van from this location. I love the online option since it helped expedite the pickup/ drop off process and we were able to approve the photos at pickup/ drop off. I like how they buy back the boxes I did not use, but they should have checked them since people seemed to bring back some dinged up boxes. I did not have this issue with my previous move. In addition, please be careful while driving the Uhaul vans in this parking lot because the setup is not ideal and while we were reversing people kept driving behind us to get to the storage area, so foolish and dangerous. I wish that part was set up better. I was able to pick up the van and drop it off here, but in the past the Uhaul website sent me to locations that would not accept the van, which is why I did everything here at the real Uhaul location versus an affiliate/ neighborhood one. I had to wait for the staff, but they were very helpful and kind.”
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“I love that you can come here and actually get help
I was looking for a Dremel for shells ceramic etc… The gentleman walked me over to the counter and helped me make my selection
Then when it was time for garden soil and to check out at the register nothing but friendly faces and great service
Sure beats the big box stores.”