“We had an unusual situation in which we recently closed on a home with a buried propane tank that we owned but could not find any information for. We called multiple propane companies and were so impressed with the care and customer service provided by Gary and the entire Lovelace Gas team. It’s clear that they are extremely knowledgeable, honest and care about the work that they do. Highly recommend their services to anyone needing refills, repairs or a propane tank!”
“I want to sincerely thank Nancy for her exceptional customer service. I discovered today that we had completely run out of propane, and with the cold weather—and our water heater and cooking depending on it—I immediately went into panic mode.
Nancy quickly placed me on hold and personally checked with the service manager to see if there was anything they could do. She returned with confidence and assured me that a technician would be dispatched the same day.
I had already called four other companies, and the soonest availability I was given was four days out. My wife was extremely stressed, and honestly, Nancy saved the day.
The technician arrived promptly at 1:00 PM, was highly professional, ran all necessary safety checks, and had us up and running in no time.
This is what I truly call going above and beyond. Thank you to Nancy and the entire team for the outstanding support today.”
“I had a great experience yesterday when Discount Propane sent Dallas to install my gas line hookup for my new gas grill! Look at the results. Cleanly installed, nice and neat. Since I have the Discount Propane tank for my gas range I thought why rent the portable tanks for the outdoor grill? This was installed with a 10’ slack of line so my grill can be moved around on the patio. I haven’t dealt with a more friendly, sweet and knowledgeable kind of young man like Dallas in a while. Yes I’m old. I felt like calling his mom & dad because it was amazing to me, that someone from his generation carried himself like a seasoned professional, yet polite and humble as pie. I hope the company appreciates this guy! I am very pleased and highly recommend Dallas, and Discount Propane.”
“The truck seemed to have a bad transmission but I don’t know much about big trucks. I only drove 12 miles round trip thank goodness. And the door lights said doors were open and they were definitely closed. Other than that it did the job. The staff was friendly and efficient. Would definitely recommend this location for your rental. Plus the truck was super clean!!!!!!”
“10 stars for LaRod! He serviced our fireplace today. Kind, knowledgeable, and so helpful. He taught me things about it that I did not know about the unit. Please call Blossman and ask for LaRod! ?”
9AM - 5PM
4001 E Colonial Dr, Orlando
Propane
“Anita at the service counter was the best service of ever had she took care of us she helped me out and I appreciate it I definitely will be back thank you so much you guys are awesome”
“terry was my absolutely hero !! he derserves a raise!! what ever terry is getting paid is not enough !! if the world was full of Terry's it would be a better place!! god bless 'Merica and god bless Terry ?”
“Shaq and Jason both took care of an unexpected problem that my vehicle had with wiring done by the baldwin store. I needed to rent a trailer and they took time out of the already scheduled day to take my car apart and re-wire the whole hitch system. Thank you to these 2 gentlemen! I highly recomend this location. The customer service is on point here.”
“This My favorite Location,All of My Family Rent at this Location.Friendly and Helpful staff.I Fotgot the Staffs Name that help me Yesterday,there system was down and she didn't turn me down she help us.20 MIN AND we where on our way.Amazing.10/10”
“From getting the truck to dropping the truck, was a great experience! This was my first time getting a U-Haul and the process was great. I would definitely recommend and come back in the near future when I need a truck again!”
“This review is specific to customer service I received on the telephone both yesterday and today. I was blessed to be assigned to Amber who was thoughtful, professional and thorough on BOTH calls (I was thrilled when she answered today). Ferrell has a bit of a monopoly around here, and I am paying about 40% more (not 5 stars) than I should for convenience, but her service and spirit make it ALMOST worth it. Thank you Amber, you are a 5 star brand representative!”
“This is by far one of my favorite U-Haul agencies to go to every time I go the staff is very communicative and they also assist if there's issues never really had a long whole time they try to get you in and out. I also like going here because they do have limited amounts which makes it kind of easy to get things taken care of easily versus the rather big U-Haul's where there's so much more traffic coming in and out.”
“Honestly for many many years I've been coming to this location with family and friends , but these past couple days I went to go rent a truck myself. Overall amazing experience and staff were great to get me in and out through checking in and out. Trucks were readily available and location was opened at exactly 7am as they posted. After a quick reservation ahead of time , was out the store by 7:05am and on my way to deal with my business. Please come to this location cause I recommend it 100%!”
9AM - 5PM
13301 S Orange Blossom Trl, Orlando
Propane
“Quite honestly this location is SO much friendlier and more accommodating than the Four Corners location. That one is closer to me, but it’s worth the drive using the LBT location”
“My service tech Yuri was amazing!! I had a short window of time between meetings and he made it a priority to not only finish prior to the meeting but he went ABOVE & BEYOND and by cleaning & fixing my fireplace!! I’m new in this home and I can’t tell you how delighted I was to have my fireplace working for Christmas!! Thank you Yuri for that added special service! ???”
“Dion and I with King Entertainment Events just went to U-Haul to get a storage unit and we had some of the best storage treatment on the planet. Once again, totally recommend U-Haul over here on Kirkman. Thank you Gairy and thank you Becky!”
“Donna and Anthony, THANK YOU for making it so easy!
You all made me feel comfortable and at home!
I recommend you guys 110%.
Need more people like you at all business'
Sincerely grateful,
Lori spearin”
“I have worked with this location multiple times and they’re always so kind and patient, Alex specifically helped me yesterday and today and was so helpful! Shoutout him as well as Tony, he was really cool too. I will be back in a few months!”
“They cut my service... They say they send the bill.... That I never received... Now I have to pay reconnection fees... I work hard for my money... They take advantage...they fixed later the problem...I didn't have to pay reconnection fees....”
“Thank you so much for everything thank you for your help and support thank you U-Haul for All this time I have been with you guys thanks for everything you’ve so wonderful”